Fitness Program Coach & Member Wellness Planner

American Family Fitness; Richmond (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

American Family Fitness is seeking a dedicated Fitness Counselor to deliver exceptional customer service, design exercise programs, and support members in achieving their fitness goals at our Richmond location.

Key duties include greeting new members, orienting them to equipment, conducting assessments, and promoting club activities. The role requires regular attendance at department meetings and ongoing certification within six months.

Qualifications

• Exceptional customer service and interpersonal skills.
• Ability to set up exercise programs for members.
• Willingness to obtain national certifications within 6 months.
• Ability to greet and meet new members daily.
• Maintain and clean fitness equipment and area.
• Schedule and conduct fitness assessments.
• Attend mandatory department meetings.

Responsibilities

• Arrive early and prepared for appointments.
• Provide a minimum of one program check per hour.
• Greet and meet five new members per day.
• Orient new members on proper use of equipment.
• Schedule and conduct fitness assessments.
• Promote ongoing activities to members.
• Assist members with fitness needs when not training.
• Attend mandatory department meetings.
• Maintain and clean fitness equipment and area.

Skills

Customer service

Communication

Fitness program design

Training coordination

Job description

American Family Fitness is seeking a dedicated Fitness Counselor to deliver exceptional customer service, design exercise programs, and support members in achieving their fitness goals at our Richmond location.

Key duties include greeting new members, orienting them to equipment, conducting assessments, and promoting club activities. The role requires regular attendance at department meetings and ongoing certification within six months.