Fitness Counselor

American Family Fitness; Midlothian (TX); Vor Ort; GBP 24.000 - 32.000; Vollzeit

Zusammenfassung

American Family Fitness in Midlothian, VA is seeking a Fitness Counselor to provide exceptional member service, set up personalized exercise programs, and offer guidance on workouts. You will greet new members, conduct program checks, orient them on equipment, and promote club activities while maintaining safety and cleanliness.

Gaining national certifications within 6 months is encouraged. The role emphasizes helping members achieve goals and consistently delivering a positive gym experience.

Qualifikationen

• Provide exceptional customer service to all members.
• Set up exercise programs for members and provide suggestions.
• Orient new members on proper use of equipment.

Aufgaben

• Arrive early and be prepared for the first appointment.
• Provide a minimum of one program check per hour.
• Greet and meet five new members per day.
• Provide safe and effective fitness programs.
• Orient new members on proper equipment use.
• Observe the fitness area to ensure safety and enforce rules.
• Schedule and conduct fitness orientations.
• Start and end appointments on time.
• Maintain and clean equipment and areas.
• Attend seminars and pursue national certifications within 6 months.
• Generate new leads for the personal training department.
• Interact with members to ensure satisfaction with programs.
• Assist members with fitness needs when not orienting or assessing.
• Attend mandatory department meetings.
• Promote ongoing activities and programs within the club.

Kenntnisse

Customer service

Exercise program setup

Member orientation

Ausbildung

National certifications (within 6 months)

Jobbeschreibung

Job 48859 - Fitness Counselor
Midlothian, VA

Objective: To provide exceptional customer service to all members by setting up exercise programs and giving suggestions and assistance conerning exercise. To encourage participation of club designated fitness programs.

Reports to: Fitness Director

Game Plan:

1. Arrive 5 - 10 minutes early, dressed in appropriate uniform and prepared for the 1st appointment or job task.

2. To provide a minimum of one program check per hour.

3. Greet and meet 5 new members per day.

4. Provide safe and effective fitness programs.

5. To orient new members on proper use of equipment.

6. Observe fitness area to ensure member safety and enforce all rules and regulations.

7. To schedule and conduct fitness orientations.

8. Start and end appointments on time.

9. To maintain and clean the fitness equipment and fitness area.

10. To provide members with updated fitness techniques and knowledge by attending seminars, acquiring national certifications within 6 months and reading trade manuals.

11. To accelerate members goals by generating new leads to the personal training department.

12. To interact with members to assure satisfaction with their fitness program.

13. When not orienting or assessing, the counselor is expected to assist members with fitness needs, fulfill them, and constantly look for fitness equipment that needs attention.

14. Attend mandatory department meetings.

15. Consistently promote ongoing activities and programs within the club to members.