Fitness Member Experience Specialist

National Fitness Partners; Pennsburg (Montgomery County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Growth opportunities

PTO

401K

Health insurance

Life insurance

Employee assistance program

Black Card membership

Job summary

National Fitness Partners in Montgomery County, Pennsburg is hiring a Full-Time Customer Service Representative starting at $15 per hour. You will greet members, answer calls, sign up new guests, log amenities, and promote our fitness programs while maintaining a Judgement Free environment for all members.

You will work with a team that emphasizes accountability and growth. The club offers growth opportunities, shift-differential pay, PTO, a 401(k) plan with employer match, health/dental/vision

Qualifications

• Customer service skills
• Ability to communicate clearly
• Friendly phone etiquette

Responsibilities

• Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Job description

National Fitness Partners in Montgomery County, Pennsburg is hiring a Full-Time Customer Service Representative starting at $15 per hour. You will greet members, answer calls, sign up new guests, log amenities, and promote our fitness programs while maintaining a Judgement Free environment for all members.

You will work with a team that emphasizes accountability and growth. The club offers growth opportunities, shift-differential pay, PTO, a 401(k) plan with employer match, health/dental/vision