Fitness Front Desk & Membership Concierge

Crunch Fitness, Primetime Fitness LLC; Southgate (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Crunch Fitness Michigan is seeking an amazing front desk agent to join our team with game-changing career opportunities. This role supports a fast-growing market and offers growth as we expand.

You will create a positive environment for members checking in, generate appointments, enroll new members, and stay informed about memberships and gym equipment. Join a high-energy team committed to helping people live healthier lives.

Responsibilities

• Create a positive and inclusive environment for members checking in or seeking service at the front desk.
• Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.
• Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership
• Be knowledgeable of membership services and gym equipment to effectively inform members and answer any questions.
• Continuously sell membership services as part of their regular sales presentation
• Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).
• Conduct daily facility walk around to ensure the cleanliness of the facility

Job description

Crunch Fitness Michigan is seeking an amazing front desk agent to join our team with game-changing career opportunities. This role supports a fast-growing market and offers growth as we expand.

You will create a positive environment for members checking in, generate appointments, enroll new members, and stay informed about memberships and gym equipment. Join a high-energy team committed to helping people live healthier lives.