Fitness Front Desk Concierge

Genesis Health Clubs; Fort Collins (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

Genesis Health Clubs is seeking a Front Desk Associate in Fort Collins, Colorado. As the face of our business, you will provide exceptional customer service, greet members, and manage front desk activities. Ideal candidates should have a strong passion for health and fitness, excellent communication skills, and a positive demeanor. This role includes taking tours of the facility and ensuring a clean and safe environment. Join our team to create smiles and enhance member experiences!

Qualifications

• Previous customer service experience preferred.
• Strong communication and customer service skills needed.
• Upbeat and positive attitude required.
• Passion for health & fitness is essential.
• Basic computer proficiency is necessary.

Responsibilities

• Greet members, prospective members, and guests enthusiastically.
• Provide high-level customer service and resolve issues effectively.
• Handle front desk activities including answering phones.
• Take prospective members on tours of the facility.
• Ensure gym systems and processes are followed.
• Enforce facility rules and regulations to maintain cleanliness.

Skills

Customer service experience

Strong communication skills

Positive attitude

Passion for health and fitness

Basic computer proficiency

Job description

Genesis Health Clubs is seeking a Front Desk Associate in Fort Collins, Colorado. As the face of our business, you will provide exceptional customer service, greet members, and manage front desk activities. Ideal candidates should have a strong passion for health and fitness, excellent communication skills, and a positive demeanor. This role includes taking tours of the facility and ensuring a clean and safe environment. Join our team to create smiles and enhance member experiences!