Genesis Front Desk

Genesis Health Clubs

Fort Collins (CO)

On-site

USD 30,000 - 40,000

Full time

14 days+

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Job summary

Genesis Health Clubs is seeking a Front Desk Associate in Fort Collins, Colorado. As the face of our business, you will provide exceptional customer service, greet members, and manage front desk activities. Ideal candidates should have a strong passion for health and fitness, excellent communication skills, and a positive demeanor. This role includes taking tours of the facility and ensuring a clean and safe environment. Join our team to create smiles and enhance member experiences!

Qualifications

Previous customer service experience preferred.
Strong communication and customer service skills needed.
Upbeat and positive attitude required.
Passion for health & fitness is essential.
Basic computer proficiency is necessary.

Responsibilities

Greet members, prospective members, and guests enthusiastically.
Provide high-level customer service and resolve issues effectively.
Handle front desk activities including answering phones.
Take prospective members on tours of the facility.
Ensure gym systems and processes are followed.
Enforce facility rules and regulations to maintain cleanliness.

Skills

Customer service experience

Strong communication skills

Positive attitude

Passion for health and fitness

Basic computer proficiency

Job description

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities

Enthusiastically greet members, prospective members, and guests
Provide a high-level of customer service to all members and effectively resolve issues
Handle front desk activities including answering phones and checking-in members
Take prospective members on tours of the facility
Ensure gym systems and processes are followed
Enforce facility rules and regulations, ensuring facility is clean and safe

Qualifications