Fitness Counselor

American Family Fitness; Williamsburg (VA); On-site; USD 19,000 - 33,000; Full time

Job summary

A fitness center is seeking a Fitness Counselor in Williamsburg, Virginia to deliver exceptional customer service and assist members in achieving their fitness goals. This role includes orienting new members, maintaining fitness areas, providing effective fitness programs, and promoting ongoing activities. The ideal candidate will have strong communication skills and a deep understanding of fitness techniques. It offers an engaging work environment with opportunities for professional development.

Qualifications

• Exceptional customer service skills are essential.
• Knowledge of fitness programs and techniques.
• Ability to communicate effectively with members.

Responsibilities

• Provide exceptional customer service by assisting members with fitness programs.
• Orient new members on equipment and fitness techniques.
• Maintain cleanliness of fitness equipment and area.
• Orient new members on proper use of equipment.
• Observe fitness area to ensure member safety and enforce all rules.
• Schedule consultations.
• Maintain and clean the fitness equipment and area.
• Attend mandatory department meetings.
• Promote ongoing activities to members.

Skills

Customer service

Fitness program knowledge

Communication skills

Fitness knowledge

Job description

Fitness Counselor

Job Description

Objective: To provide exceptional customer service to all members by setting up exercise programs and giving suggestions and assistance conerning exercise. To encourage participation of club designated fitness programs.

Reports to: Assistant Fitness Director.

Game Plan

• Arrive 5 - 10 minutes early, dressed in appropriate uniform and prepared for the 1st appointment or job task.
• To provide a minimum of one program check per hour.
• Greet and meet 5 new members per day.
• Provide safe and effective fitness programs.
• To orient new members on proper use of equipment.
• Observe fitness area to ensure member safety and enforce all rules and regulations.
• To schedule consulatations.
• To maintain and clean the fitness equipment and fitness area.
• To provide members with updated fitness techniques and knowledge by attending seminars, acquiring national certifications within 6 months and reading trade manuals.
• To accelerate members goals by generating personal training contracts and performing personal training sessions.
• To interact with members to assure satisfaction with their fitness program.
• When not training, orienting, assessing, the counselor is expected to assist members with fitness needs, fulfill them, and constantly look for fitness equipment that needs attention.
• Attend mandatory department meetings.
• Consistantly promote ongoing activities to members.