Fitness Counselor

American Family Fitness; Fredericksburg (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

American Family Fitness in Fredericksburg is seeking a Fitness Counselor to deliver exceptional customer service and assist members with exercise programs. You'll conduct fitness assessments, promote fitness activities, and ensure member safety. The ideal candidate has strong customer service skills and is eager to help members reach their fitness goals. Responsibilities include orienting new members, maintaining equipment, and generating interest in personal training sessions.

Qualifications

• Exceptional customer service skills.
• Ability to set up exercise programs and provide assistance.
• Experience or certification in fitness preferred.

Responsibilities

• Provide exceptional customer service to all members.
• Assist with exercise programs and member participation.
• Conduct fitness assessments and maintain safety in the fitness area.
• Promote ongoing fitness activities to members.

Job description

Fitness Counselor

Job Description

Objective: To provide exceptional customer service to all members by setting up exercise programs and giving suggestions and assistance concerning exercise. To encourage participation of club designated fitness programs.

Reports to: Fitness Director

Game Plan

• Arrive 5 - 10 minutes early, dressed in appropriate uniform and prepared for the 1st appointment or job task.
• To provide a minimum of one program check per hour.
• Greet and meet 5 new members per day.
• Provide safe and effective fitness programs.
• To orient new members on proper use of equipment.
• Observe fitness area to ensure member safety and enforce all rules and regulations.
• To schedule and conduct fitness assessments.
• Start and end appointments on time.
• To maintain and clean the fitness equipment and fitness area.
• To provide members with updated fitness techniques and knowledge by attending seminars, acquiring national certifications within 6 months and reading trade manuals.
• To accelerate members goals by generating personal training contracts and performing personal training sessions.
• To interact with members to assure satisfaction with their fitness program.
• When not training, orienting, assessing, the counselor is expected to assist members with fitness needs, fulfill them, and constantly look for fitness equipment that needs attention.
• Attend mandatory department meetings.
• Consistantly promote ongoing activities to members.