Fitness Club Operations Lead

Friendsofkerhonkson; San Jose (CA); On-site; USD 29,000 - 30,000; Full time

Job summary

Planet Fitness Taymax Group in San Jose, CA is seeking an Assistant Manager to support club operations and deliver a welcoming “Judgement Free” experience. The role involves assisting the Club Manager, overseeing front desk activities, and maintaining a clean, friendly environment for members and guests.

You will help recruit, train and schedule staff, assist with payroll, and ensure consistent, high-quality customer service while promoting a positive, energetic team atmosphere.

Qualifications

• Experience in customer service, preferably in a retail/gym environment.
• Solid supervisory and communication skills.
• Ability to learn systems quickly and use Microsoft Office.

Responsibilities

• Assist in recruiting, hiring and developing staff.
• Oversee front desk operations and member check-ins.
• Assist with payroll processing and scheduling.
• Ensure exceptional customer service and a welcoming environment.
• Support Club Manager and handle daily operational tasks.

Skills

Customer service

Staff supervision

Payroll processing

Front desk operations

Scheduling

Job description

Planet Fitness Taymax Group in San Jose, CA is seeking an Assistant Manager to support club operations and deliver a welcoming “Judgement Free” experience. The role involves assisting the Club Manager, overseeing front desk activities, and maintaining a clean, friendly environment for members and guests.

You will help recruit, train and schedule staff, assist with payroll, and ensure consistent, high-quality customer service while promoting a positive, energetic team atmosphere.