Fitness Club Member Services Associate

Saber Fitness Beaumont, LLC; Beaumont (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

Beaumont, CA-based Planet Fitness club operated by Taymax Group is hiring a friendly front desk associate. You will greet members, handle phones, check-ins, tours for prospective members, sign-ups and assist the Club Manager.

The role requires punctuality, reliability and basic computer skills; the team emphasizes exceptional customer service, a positive attitude and the ability to work independently or with colleagues in a fast-paced fitness environment.

Qualifications

• Customer service experience preferred.
• High school diploma or GED required.
• Basic computer proficiency expected.
• Punctuality and reliability a must.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Positive, upbeat attitude with passion for fitness.

Responsibilities

• Greet members, prospective members and guests, providing exceptional service.
• Answer phones and assist callers with questions; check members in.
• Sign up new members and calculate rates and payments.
• Assist Club Manager and balance drawer as needed.
• Keep the club clean and tidy; perform daily tasks early in shift.

Skills

Customer service

Communication

Punctuality

Reliability

Teamwork

Positive attitude

Problem solving

Empathy

Diplomacy

Attention to detail

Education

High School diploma/GED

Tools

POS system

CRM basics

Job description

Beaumont, CA-based Planet Fitness club operated by Taymax Group is hiring a friendly front desk associate. You will greet members, handle phones, check-ins, tours for prospective members, sign-ups and assist the Club Manager.

The role requires punctuality, reliability and basic computer skills; the team emphasizes exceptional customer service, a positive attitude and the ability to work independently or with colleagues in a fast-paced fitness environment.