Fitness Club General Manager — Flexible Schedule & Growth

Right at Home Northern Virginia; Camden (SC); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Career advancement opportunities

Weekly pay + bonuses

Black Card membership

Paid breaks

Paid time off

401(k) & Roth

Team-building events

Job summary

Planet Fitness in Columbia, SC seeks a General Manager to lead a 24-hour facility and drive an exceptional Judgement Free member experience. You will manage staff, scheduling, and daily operations while maintaining safety and cleanliness.

The role emphasizes leadership, mentorship, and top-tier customer service, with opportunities for advancement and a competitive benefits package. Join a brand focused on fitness and community.

Qualifications

• High school diploma or GED, or 1–3 months related experience or training, or equivalent combination of education and experience.
• Prior management or supervisor experience preferred.
• Must be CPR/AED certified.
• Must be available to oversee staff and operations of a 24 hour facility.
• Must be willing to complete a background check.
• Must be willing to occasionally travel for training and to support other locations.
• Customer service background preferred.
• Basic computer proficiency.
• Superior problem-solving skills.
• Exceptional leadership and diplomacy skills.
• Must be 18 years of age or older.

Responsibilities

• Oversees staffing schedules to ensure shifts are regularly covered.
• Leads by example and coaches staff to provide exceptional customer service.
• Leads a team through systems and operations to achieve sales and membership goals.
• Assists in preparation of all HR related forms in a timely manner.
• Resolves employee and member issues or concerns in a professional manner.
• Provides 24/7 backup support for any employee who is absent and reachable by phone
• Is a brand ambassador by leading a judgement free lifestyle.
• Participates in the training and development of staff to include providing day to day coaching.
• Oversees pre-screening, hiring, onboarding and recruiting.
• Performs membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
• Perform prospective member calls and tours; assessing their membership needs.
• Delegate and oversee regular, consistent cleaning and sanitizing of restrooms, locker rooms, tanning areas, all exercise equipment, etc.
• Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
• Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
• Oversees the ordering of club supplies uses specific budget based on club requirements.
• Tracks Key Performance Indicators such as signups, guest counts, cancels, info calls (daily, weekly, monthly, annually) etc.
• Manages marketing efforts by ensuring that staff is aware and trained on all marketing promotions.
• Assists in the completion of recorded info call inspections.

Skills

Customer service

Leadership

Communication

Punctuality

Diplomacy

Staff scheduling

Problem solving

CPR/AED certification

Background check

Education

High school diploma or GED

Job description

Planet Fitness in Columbia, SC seeks a General Manager to lead a 24-hour facility and drive an exceptional Judgement Free member experience. You will manage staff, scheduling, and daily operations while maintaining safety and cleanliness.

The role emphasizes leadership, mentorship, and top-tier customer service, with opportunities for advancement and a competitive benefits package. Join a brand focused on fitness and community.