Fitness Club Assistant Manager - People Leader

Planet Fitness; Suwanee (GA); On-site; USD 35,000 - 52,000; Full time

Job summary

Flynn Group's Flynn Fitness brand seeks an Assistant Manager for the Suwanee, GA club. You will oversee daily operations, ensure a positive member experience, and support the General Manager in delivering high-energy service in a Judgement Free Zone®.

You'll lead a team, monitor KPIs, assist with scheduling and payroll, and uphold brand standards across safety, cleanliness, and member engagement. This role requires strong leadership, communication, and problem-solving to maintain a thriving

Qualifications

• Customer service excellence with a focus on exceeding member expectations.
• Strong verbal and written communication with empathy and clarity.
• Analytical and proactive problem-solving to drive solutions.

Responsibilities

• Provides operational support to General Manager through team development and analytics of key business metrics that drive profit.
• Exhibit flexibility with your schedule and adapt to coverage needs.
• Monitor staff to ensure each member receives +1 service and assist where needed.
• Greet members and facilitate club tours to drive business and represent the brand.
• Respond promptly and professionally to member submissions and inquiries.
• Ensure proper opening and closing of the club and maintain security protocols.
• Support manager with staffing, payroll, inventory, and KPI-driven initiatives.

Skills

Customer Service

Communication

Problem Solving

Job description

Flynn Group's Flynn Fitness brand seeks an Assistant Manager for the Suwanee, GA club. You will oversee daily operations, ensure a positive member experience, and support the General Manager in delivering high-energy service in a Judgement Free Zone®.

You'll lead a team, monitor KPIs, assist with scheduling and payroll, and uphold brand standards across safety, cleanliness, and member engagement. This role requires strong leadership, communication, and problem-solving to maintain a thriving