Fitness Center Safety & Member Experience Lead

Greater Green Bay YMCA, Inc.; Green Bay (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

Greater Green Bay YMCA, Inc. Wellness Center Associate role focuses on maintaining a safe, welcoming fitness space and guiding members in proper equipment use. The position involves supervising the gym floor, teaching basic exercises, and upholding safety and cleanliness standards.

You will respond to emergencies per YMCA protocols, greet members to foster a sense of belonging, and promote upcoming classes and wellness programs to boost engagement within the Y community.

Qualifications

• Must be at least 18 years old.
• Ability to demonstrate basic exercises and safe movement techniques.
• CPR certification or ability to perform CPR as trained.

Responsibilities

• Monitor the fitness center floor by observing member activity and equipment use, intervening to correct unsafe behaviors and reinforce YMCA policies.
• Demonstrate proper equipment operation and offer basic exercise guidance to boost member confidence and safety.
• Maintain facility cleanliness and inspect equipment for proper operation to ensure a professional environment.
• Respond to emergencies following YMCA safety protocols and communicate with leadership as needed.
• Greet members by name, engage in friendly conversations, and create a welcoming atmosphere to build belonging.
• Share information about upcoming classes and wellness opportunities to increase member engagement.

Skills

Customer service

CPR trained

Safety awareness

Job description

Greater Green Bay YMCA, Inc. Wellness Center Associate role focuses on maintaining a safe, welcoming fitness space and guiding members in proper equipment use. The position involves supervising the gym floor, teaching basic exercises, and upholding safety and cleanliness standards.

You will respond to emergencies per YMCA protocols, greet members to foster a sense of belonging, and promote upcoming classes and wellness programs to boost engagement within the Y community.