Fitness Center Member Services Coordinator

St. Louis JCC; Missouri; On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Outstanding medical insurance, life, &

Job summary

The St. Louis Jewish Community Center (the J) is hiring a Fitness Desk Coordinator (Full Time) in St. Louis, MO. The role focuses on delivering exceptional customer service at the fitness and welcome desks, assisting members, and promoting J programs and activities.

You will coordinate Health and Fitness Orientations, maintain a clean center, and work with the team to ensure smooth daily operations, including equipment checks and payroll duties. Evening and weekend shifts may be required.

Qualifications

• Education: High School Diploma; CPR/AED certified (provided if needed, must obtain within 60 days).
• Know proper emergency procedures for the center.
• Ability to work non-traditional business hours.

Responsibilities

• Greet all members enthusiastically in the Fitness Area, Fitness Desk, & Welcome Desk.
• Develop relationships, provide assistance, and be responsive to member needs.
• Champion consistent communications. Wear and use walkie talkies during shifts.
• Model and enforce the J’s policies.
• Promote and educate members on the J’s programs, services, and activities offered.
• Schedule Health and Fitness Orientations.
• Maintain a clean, safe and orderly Fitness Center. Keep towels stocked and folded.
• Conduct locker room, sauna, and steam room checks.
• Ensure members have good experiences by performing daily checks on all audio, electronic and fitness equipment.
• Notify maintenance of any issues by J’s designated practices.
• Complete all tasks outlined in Daily Tasks Communication Binder, as well as additional responsibilities assigned by management.
• Be a great team player to peers. Provide breaks at the Welcome Desk when needed.
• Know your stuff! Attend all department and required meetings.
• Complete all personal administrative responsibilities, such as accurate payroll records.

Skills

Customer service

Communication skills

Team player

Multitasking

Follow through

Education

High School Diploma

CPR/AED certified

Job description

The St. Louis Jewish Community Center (the J) is hiring a Fitness Desk Coordinator (Full Time) in St. Louis, MO. The role focuses on delivering exceptional customer service at the fitness and welcome desks, assisting members, and promoting J programs and activities.

You will coordinate Health and Fitness Orientations, maintain a clean center, and work with the team to ensure smooth daily operations, including equipment checks and payroll duties. Evening and weekend shifts may be required.