Fitness Center Front Desk Attendant

Alterra; Stratton (VT); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Alterra Employee Pass

Discounted multi-resort season passes

IKON pass access

Discounted golf & fitness memberships

Onsite medical clinic

401(k) plan with company match

Paid parental leave

Job summary

Alterra Mountain Company is seeking a part-time seasonal Fitness Center Front Desk Attendant at Stratton. You will provide excellent customer service to members and guests, manage memberships, and assist with scheduling services and retail tasks.

The role is an afternoon/evening shift, with pay at $20.00/hour. Recruitment for this position will continue through December.

Qualifications

• Excellent communication and customer service skills.
• High school diploma or equivalent required.
• Strong computer literacy.
• CPR/AED certification provided if needed.
• Personal Training certification is a plus.
• Previous customer service experience preferred.
• Experience in a fitness/spa center environment preferred.

Responsibilities

• Greet and direct guests, staff, and visitors in a friendly manner.
• Handle opening and closing procedures.
• Process cash and registers.
• Process membership applications.
• Stock and merchandise retail displays.
• Book massages, tennis lessons and court times, personal training sessions.
• Assist maintenance with facility cleanliness and upkeep.
• Enforce safety codes and facility rules.
• Assist with events as needed.
• Support additional duties as assigned.

Skills

Communication

Customer service

Computer literacy

CPR/AED certification

Personal Training certification

Previous customer service experience

Fitness/spa experience

Education

High school diploma or equivalent

Tools

CPR/AED cert (provided)

Job description

Seasonal

At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT’S IN IT FOR YOU?

Stratton’s team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).

• Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
• Free or discounted multi-resort dependent season passes
• Free or discounted IKON pass
• Discounted golf & fitness center memberships
• Employee childcare rates & discounted seasonal programs
• Retail + F&B discounts
• Friends & family tickets
• Onsite medical clinic
• Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
• 401(k) plan with company match
• Discounted tuition plan
• Paid parental leave
• Paid sick time, FTO, Vacation

Additional perks & benefits for year round employees

POSITION SUMMARY

The Fitness Center Front Desk Attendants provide excellent customer service to our members and their guests, and are knowledgeable about our facility and the resort. This is a part-time seasonal, afternoon/evening shift, opportunity, paid at $20.00/hour.

Recruitment for this role will be ongoing through December.

ESSENTIAL DUTIES

• Greet and direct guests, employees, vendors and other visitors in a friendly and courteous manner
• Opening and closing procedures
• Cash handling and register duties
• Process membership application
• Retail merchandising and stocking
• Book massages, tennis lessons and court times, personal training sessions
• Assist the maintenance team in maintaining the cleanliness and attractiveness of the facility
• Follow all safety codes
• Assist with events as needed
• Enforce all facility rules and regulations
• Additional duties as assigned

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• Excellent communication and customer service skills
• High school diploma, or equivalent, required
• Strong computer literacy skills
• CPR/AED certification, company will provide if needed
• Personal Training certification, a plus
• Previous customer service experience, preferred
• Experience working in a fitness/spa center environment, preferred

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position may be required to work evenings, weekends and holidays.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

An Equal Opportunity Employer