Fitness Center Front Desk Attendant

Alterra Mountain Company; Stratton (VT); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Employee pass

Season passes

IKON pass

Discounts

Onsite clinic

401(k) match

Tuition plan

Parental leave

Paid time off

Medical benefits

Job summary

Alterra Mountain Company’s Stratton resort is seeking a part-time Seasonal Fitness Center Front Desk Attendant. You will greet guests, handle memberships, cash register duties, and help book massages, tennis lessons, and court times.

The role requires excellent customer service, strong computer skills, and a willingness to work evenings, weekends, and holidays. Pay is $20.00 per hour, with full access to employee perks and benefits.

Qualifications

• Excellent communication and customer service skills.
• High school diploma, or equivalent, required.
• Strong computer literacy skills.
• CPR/AED certification, company will provide if needed.
• Personal Training certification, a plus.
• Previous customer service experience, preferred.
• Experience working in a fitness/spa center environment, preferred.

Responsibilities

• Greet and direct guests, employees, vendors and other visitors in a friendly and courteous manner
• Opening and closing procedures
• Cash handling and register duties
• Process membership application
• Retail merchandising and stocking
• Book massages, tennis lessons and court times, personal training sessions
• Assist the maintenance team in maintaining the cleanliness and attractiveness of the facility
• Follow all safety codes
• Assist with events as needed
• Enforce all facility rules and regulations
• Additional duties as assigned

Skills

Communication

Customer service

Computer literacy

CPR/AED certification

Education

High school diploma or equivalent

Tools

Register/Cash handling

Membership processing

Job description

Seasonal

At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).

• Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
• Free or discounted multi-resort dependent season passes
• Free or discounted IKON pass
• Discounted golf & fitness center memberships
• Employee childcare rates & discounted seasonal programs
• Retail + F&B discounts
• Friends & family tickets
• Onsite medical clinic
• Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
• 401(k) plan with company match
• Discounted tuition plan
• Paid parental leave
• Paid sick time, FTO, Vacation

Additional perks & benefits for year round employees

POSITION SUMMARY

The Fitness Center Front Desk Attendants provide excellent customer service to our members and their guests, and are knowledgeable about our facility and the resort. This is a part-time seasonal opportunity, paid at $20.00/hour.

Recruitment for this role will be ongoing through December.

ESSENTIAL DUTIES

• Greet and direct guests, employees, vendors and other visitors in a friendly and courteous manner
• Opening and closing procedures
• Cash handling and register duties
• Process membership application
• Retail merchandising and stocking
• Book massages, tennis lessons and court times, personal training sessions
• Assist the maintenance team in maintaining the cleanliness and attractiveness of the facility
• Follow all safety codes
• Assist with events as needed
• Enforce all facility rules and regulations
• Additional duties as assigned

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• Excellent communication and customer service skills
• High school diploma, or equivalent, required
• Strong computer literacy skills
• CPR/AED certification, company will provide if needed
• Personal Training certification, a plus
• Previous customer service experience, preferred
• Experience working in a fitness/spa center environment, preferred

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position may be required to work evenings, weekends and holidays.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

An Equal Opportunity Employer