Fitness Center Assistant

City of Cleveland Heights; Cleveland Heights (OH); On-site; USD 22,000 - 32,000; Part time

Job summary

City of Cleveland Heights is seeking a fitness center attendant to enforce rules, monitor activities, and assist patrons in a community recreation facility. The role emphasizes safety, equipment use, and customer service on-site.

The position requires demonstrating equipment, guiding patrons, maintaining cleanliness, coordinating with staff, and attending trainings to support programs and services. Shifts may include evenings, weekends, and holidays.

Qualifications

• Knowledge of fitness equipment usage and safety.
• Understanding of customer service principles.
• Basic first aid, CPR, and safety precautions in recreation.
• Safe work practices and protective cleaning procedures.
• Basic maintenance principles for equipment and spaces.

Responsibilities

• Demonstrate proper use of fitness center equipment to patrons and provide assistance when needed.
• Identify muscle groups targeted by machines and adjust equipment to fit patron needs.
• Communicate usage instructions and maintain a safe, sanitary environment.
• Respond to emergencies promptly and provide appropriate care.
• Maintain equipment and facilities; report issues to supervisor.
• Attend trainings and meetings to coordinate programs and services.
• Build positive relationships with patrons and ensure good attendance.
• Support multiple recreation programs and activities.

Skills

Fitness equipment

Customer service

First aid/Safety

Cleaning & maintenance

Job description

SUMMARY:

Incumbent is responsible for enforcing the rules and policies of the fitness center. Incumbent is also responsible for monitoring the fitness center and all the participants.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed.

• Demonstrate proper use of all fitness center equipment to patrons and provide assistance when needed.
• Correctly identify which muscle groups each machine targets.
• Independently adjust each machine to fit the patron's needs
• Verbally communicate usage instructions with patron
• Independently recognize an emergency and provide appropriate care in a timely fashion
• Clean fitness center equipment and general area.
• Ensures proper maintenance of equipment to provide a safe and sanitary environment, and notifies supervisor of any problems and/or concerns;
• Assists the general public and responds to their questions, comments, and/or concerns
• Exercises responsibility for the equipment, materials, and personnel used in a given activity
• Attends scheduled training and related meetings to coordinate and enhance various recreation programs and services
• Builds positive relationships with patrons
• Maintains regular attendance and punctuality
• Performs other duties of a similar nature or level

QUALIFICATIONS:

Knowledge of:

• Fitness equipment
• Customer service principles
• First aid, CPR, and safety precautions utilized in recreation
• Safe work practices, including proper use of cleaning chemicals
• Basic maintenance principles

Skill in:

• Performing manual labor
• Using applicable tools and equipment related to area of assignment

Ability to:

• Work cooperatively with people of all ages and socioeconomic backgrounds
• Work as a team player with other City staff
• Exercise resourcefulness when meeting new problems
• Work flexible hours to include evenings, weekends, and holidays