Fitness Assistant Part Time

Optimum Performance Sports; Fort Wayne (IN); On-site; USD 26,000 - 38,000; Full time

Job summary

Optimum Performance Sports seeks a Fitness Assistant to support daily operations of our fitness and youth activity programs. You will greet members, assist with equipment, and help run child activities while caregivers use the facility.

A strong focus on safety, cleanliness, and excellent service will be essential to creating a positive member experience aligned with our wellness mission. The role emphasizes engaging children through games and educational activities, maintaining safe

Qualifications

• Bachelor's degree in fitness or health field preferred.
• 1–2 years in fitness, recreation, or customer service preferred.
• Experience working with children in a structured environment preferred.

Responsibilities

• Greet members and guests; provide facility, program and service information.
• Answer calls promptly and direct inquiries; deliver excellent customer service.
• Assist members with safe use of fitness equipment; demonstrate techniques and purposes.
• Support child activity programming with age-appropriate games, crafts, and movement activities.
• Provide short-term care for infants and children in the on-site childcare center.
• Maintain cleanliness of fitness and childcare areas; sanitize toys and equipment.
• Support facility tours and answer questions about programs and memberships.
• Assist with member accounts and billing inquiries; escalate issues as needed.
• Perform other duties and maintain reliable attendance.

Skills

Interpersonal skills

Communication skills

Customer service

Equipment safety knowledge

Engaging children

Education

Bachelor's degree in fitness/health

Job description

Job Summary

The Fitness Assistant supports the daily operations of the facility's fitness and youth activity programs by providing outstanding customer service, maintaining a safe and clean environment, and assisting members with equipment usage and facility resources. This role promotes engagement through educational and recreational activities for children and contributes to a positive member experience aligned with our mission of fostering health and well-being.

Essential Functions

• Greets all members and guests in a courteous and professional manner, responding to inquiries and providing accurate information about the facility, programs, and services.
• Answers incoming phone calls promptly and directs inquiries appropriately, ensuring exceptional customer service.
• Assists members with the safe and proper use of fitness equipment, demonstrating technique and communicating equipment purpose when needed.
• Supports child activity programming by assisting with planning and facilitating age-appropriate games, crafts, and movement activities while caregivers use the fitness facility.
• Provides short-term care for infants, toddlers, and young children in the on-site childcare center, ensuring a clean, safe, and engaging environment.
• Maintains cleanliness of fitness and childcare areas, including routine sanitation of toys, equipment, and common areas.
• Assists with facility tours for prospective members and answers questions about programs, services, and memberships.
• Supports member account inquiries and billing questions, escalating issues as appropriate.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree related to fitness or health field preferred
• 1-2 years of experience in a fitness, recreation, or customer service setting preferred
• Experience working with children in a structured environment preferred

Knowledge, Skills and Abilities

• Excellent interpersonal and communication skills.
• Ability to maintain a friendly, energetic, and professional demeanor.
• Working knowledge of fitness equipment and basic safety procedures.
• Ability to engage children in age-appropriate recreational and educational activities.
• Strong problem-solving and multitasking abilities.

Licenses and Certifications

• Cardiopulmonary Resuscitation (CPR) within 30 days required