Fishing Department Team Lead: Elevate Customer Experience

Bass Pro Shops

East Grand Forks (MN)

On-site

USD 26,000 - 30,000

Full time

9 days ago

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Benefits offered by this job

Medical
Dental
Vision
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time

Job summary

Bass Pro Shops in Minnesota seeks a Team Leader to direct department associates in merchandise presentation, inventory control, pricing, and customer service. You will implement merchandising directives, schedule staff, and coach a team to achieve sales goals.

Responsibilities include staff recruitment input, training coordination, and delivering a superior shopping experience. Effective product knowledge and customer focus are essential for success.

Qualifications

  • Minimum degree required: High School Diploma or equivalent.
  • Experience: 2 to 4 years in Retail Sales.
  • Supervisory experience is a plus.

Responsibilities

  • Give daily direction to associates within the department.
  • Merchandising directives and plan-o-grams; maintain pricing and UPC integrity.
  • Staff the department with service-oriented associates; participate in interviewing and scheduling; coach and motivate staff.
  • Provide legendary customer service and assist customers in buying decisions.

Skills

Math & percentages
Data analysis
Presentations
Meetings facilitation
POS & inventory software
Interpersonal skills

Education

High school diploma

Tools

POS systems
Inventory management systems
Spreadsheet software
Word processing

Job description

Bass Pro Shops in Minnesota seeks a Team Leader to direct department associates in merchandise presentation, inventory control, pricing, and customer service. You will implement merchandising directives, schedule staff, and coach a team to achieve sales goals.

Responsibilities include staff recruitment input, training coordination, and delivering a superior shopping experience. Effective product knowledge and customer focus are essential for success.

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