Fiserv Forum - In-Seat Event Level Server

Compass Group, North America; Milwaukee (WI); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Sector in Milwaukee, WI is seeking a part-time, event-based server in partnership with FISERV Forum, Bucks, and Marquette Eagles. The role offers a wage of $18.70 per hour and union benefits.

You will deliver exceptional guest service, upsell menu items, and maintain service standards during high-volume events. Ideal candidates have 1–3 years of upscale serving experience, strong communication skills, and the ability to work as part of a fast-paced team.

Qualifications

• 1-3 years of serving experience in upscale/high-volume settings.
• Must lift up to 30 lbs and stand for long periods.
• Good English reading, writing and math skills required.
• Must be of legal age to serve alcohol; certifications may be required.

Responsibilities

• Complete steps of service to ensure guest satisfaction.
• Establish rapport with guests and upsell effectively.
• Follow cash handling, tip reporting and POS procedures.
• Maintain clean, organized service areas and equipment.

Skills

Serving experience

Upselling techniques

Customer service

Communication

Team player

English proficiency

Tools

POS system

Cash handling

Job description

Levy Sector

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

PART TIME, EVENT BASED, IN PARTNERSHIP WITH FISERV FORUM, MILWAUKEE BUCKS, AND MARQUETTE EAGLES

$18.70/HR, UNION POSITION.

To consistently win one customer at a time through teamwork and living “The Levy Difference.”

Major Areas of Responsibility

Service

• Completes steps of service to ensure utmost guest satisfaction

• Establishes rapport with guests/members

• Effectively uses suggestive and upselling techniques

• Always exceeds guest expectations

• Adheres to location appearance guidelines

• Acts with a sense of urgency and provides friendly, efficient service to teammates and guests

• Adheres to location appearance guidelines

• Understands and can describe menu offerings, packaging/presentation and pricing

• Responds to guest needs and requests

Controls

• Maintains service areas

• Follows cash handling and tip reporting guidelines

• Employs good safety and sanitation practices

• Follows responsible alcohol service policies

• Accurately uses POS system

• Thoroughly completes all station set-up and breakdown responsibilities

• Communicates guest issues to management

• Adheres to Levy Restaurants Company guidelines as stated in team member training manual and employee handbook

Team

• Displays a positive attitude toward teammates and managers

• Helps fellow employees whenever necessary

• Always on time and ready to perform all required duties

Job Requirements

• 1-3 years of serving experience in an upscale and high-volume capacity

• Lifts and transports up to 30 lbs.

• Frequently reaches, lifts, stoops, bends and cleans to maintain service areas

• Walks and stands during entire shift

• English reading, writing and math skills required

• Must be of legal age to serve alcohol and possess any required certifications

• Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains

• Able to communicate effectively with managers, guests and teammates by speaking and comprehending English

Proposed Skills, Qualifications, and Abilities

• At least 1 year of serving experience in an upscale and/or high-volume environment

• Able to maintain professionalism and discretion to complete job duties while in a high-profile VIP environment

• Able to provide friendly and efficient service to meet VIP guest expectations and needs

• Ability to act with sense of urgency

• High level attention to detail

• Able to accurately use and understand POS systems

• Previous bartending experience

• Adheres to all location appearance guidelines

• Upholding proper grooming and uniform/dressing standards

• Must be ServSafe certified

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app

• Associate Shopping Program

• Health and Wellness Program

• Discount Marketplace

• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf