Fiscal Technician

Winthrop University; Rock Hill, Northern (SC, KY); Hybrid; USD 39,000 - 52,000; Full time

Job summary

Winthrop University is seeking a Fiscal Technician to support cash management and oversee reconciliation across payment platforms.

The role requires accuracy, strong customer service, and the ability to manage multiple payment streams, including cash, checks and electronic payments. You will work with the Controller’s Office to maintain financial records and assist students and families with payment-related inquiries.

Qualifications

• Associate’s degree in accounting or related field with two years of bookkeeping or financial experience (equivalent combo allowed).
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Serve as primary contact for student payment issues and verify payments are correctly applied to student accounts.
• Download daily deposit reports and match deposits to online payment reports.
• Manually enter payments from various systems on student accounts in Banner.
• Maintain spreadsheets for all deposits, including online cards and electronic checks, to facilitate reconciliation.
• Provide front-line customer service via in-person, phone, and email inquiries from students and parents.
• Explain student account charges, payments, refunds and direct deposit enrollment with clarity.
• Use professional judgement to escalate questions as needed.
• Reconcile credit card merchant fees with batches, state receipts, and the daily ledger.
• Reconcile ACH transfers and electronic checks to bank statements.
• Process returned checks and wire reimbursements.
• Prepare monthly Financial Responsibility Composite Score and returned check reports.

Skills

Cash handling

Customer service

Communication

Attention to detail

Interpersonal skills

Software literacy

Education

Associate’s degree in accounting or related field

Tools

Microsoft Word

Microsoft Excel

Job description

Reporting to the Student Account Services Manager, the Fiscal Technician performs diverse duties related to cash management and provides significant oversight and reconciliation support for the university’s payment platforms/systems.

Required Qualifications

• Associate’s degree in accounting or related field and two years of bookkeeping or financial experience. An equivalent combination of education and experience may be considered.
• Proficiency with Microsoft Word and Excel.

Preferred Qualifications

• Accounts receivable experience.

Knowledge, Skills & Abilities Summary

• Knowledge of cash receiving, accounting and disbursement methods.
• Exceptional customer service and organizational skills.
• Effective oral and written communication skills.
• Exceptional attention to detail and the ability to count and dispense cash accurately, detect and correct errors when balancing and reconciling cash entries, and maintain accurate cash accounting records.
• Effective interpersonal skills and the ability to establish and maintain effective working relationships with faculty, staff, students and the public.
• Sufficient technical ability to master required software.

Job Summary

• Serves as primary contact for student payment issues. Retrieves daily reports and verifies payments are correctly applied to student accounts.
• Downloads the daily deposit reports and matches deposits to each online payment report.
• Manually enters payments from various systems on student accounts in Banner.
• Maintains spreadsheets for all deposits, including online credit cards and electronic checks, to facilitate reconciliation.
• Provides front-line customer service by welcoming office visitors and responding to phone, email and in-person inquiries from students and parents.
• Provides accurate information concerning student account charges, payments, schedule protection, financial aid transactions, refunds and direct deposit enrollment.
• Uses professional judgement to determine when to elevate a question/issue.
• Reconciles credit card merchant fee statements and to credit card batches, state receipts and the daily ledger.
• Reconciles ACH transfers from the state and electronic check payments to the Bank of America statement.
• Makes bank runs as needed.
• Works with Controller’s Office to reconcile accounts and maintain accurate financial records.
• Processes returned checks.
• Handles wire reimbursement for returned checks.
• Prepares the monthly Financial Responsibility Composite Score and returned check reports.

Travel/Overtime Requirements

Telecommuting

This position is not eligible for telecommuting/remote work.

License/Certification

Type of Position

Type of Position Classified

Position Status

Position Status Full-Time

FLSA Status

FLSA Status Non-Exempt

Hours Per Week 37.5

Months per Year 12

Posting Number

Posting Number 2027033S

Open Date

Open Date 10/01/2026

Close Date

Close Date 10/07/2026

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Describe your customer service experience and provide an example of a time you went above and beyond your normal job duties to provide exceptional customer service.

  (Open Ended Question)

• * Rate your proficiency with Excel and indicate how you have used spreadsheets in your current or previous position.

  (Open Ended Question)

• * Describe how you would handle a busy period with long lines and frequent interruptions.

  (Open Ended Question)

• * List three skills, traits or abilities that make you the best candidate for this position.

  (Open Ended Question)