Accounts Receivable Coordinator

Cleveland Community College; Shelby (NC); On-site; USD 41,000 - 61,000; Full time

Job summary

Cleveland Community College in Shelby, NC is seeking a detail-oriented Billing/Cashier position to manage third-party sponsor billing, oversee collections, and supervise the Cashier role.

The role requires day, evening, and occasional weekend hours with some travel; you will coordinate deposits, support student registration, and ensure accurate posting and reporting for accounts receivable and financial aid activities.

Qualifications

• Associate degree from a regionally accredited institution.
• 1-2 years accounting experience or related work experience.
• Ability to work with multiple departments and adapt to needs.
• Strong computer and MS Office skills.

Responsibilities

• Serve as backup to cashier and manage daily deposits.
• Process third party sponsored student registrations, communicate with contacts, invoice, receive payments and prepare receipts.
• Coordinate cashier schedule and assist with student registration.
• Process and balance AR/Cashier records and help with financial aid transactions.
• Prepare 1098-T forms and AR reconciliation reports.

Skills

MS Office

Oral and written communication

Customer service

Teamwork

Adaptability

Education

Associate degree

Tools

Etrieve

Job description

This position is responsible for billing third party sponsors for student charges. This position is also responsible for overseeing the collections process and supervising the Cashier position. This position requires day, evening, and occasional weekend hours and travel.

Cashiering

• Serve as backup to cashier.
• Prepare daily deposit for college.
• Coordinate cashier schedule and assist with student registration.
• Oversee day to day processes and responsibilities of front counter/Cashier position. Includes collections process and balancing petty cash monthly.
• Process third party sponsored student registrations, communicate with contacts, invoice, receive payments and prepare receipts.
• Perform Drop for Non-Payment process when scheduled.
• Run BILL process to rebill student registration transactions.
• Apply and remove holds from student accounts that have restrictions.
• Work with Accounts Payable to process Financial Aid (FA) and non-FA transactions, student refunds, and sponsor refunds.
• Process and keep records of all Return to Title VI transmittals.
• Process and keep records of all VA payments for Chapter 33. Includes working with VA Rep regarding certification, payments and issues.
• Work with Financial Aid to process Pell reimbursement checks, NCCCG , Golden Leaf, curriculum refunds, scholarships and Return to Title VI.
• Invoice Department of Corrections for continuing education classes.
• Prepare all information for Department of Revenue, correspond with Department of Revenue, and process payments and other paperwork for Set-Off Debt Program.
• Work with WIOA Region C and Academic Programs to get the College’s NC Works profile and information entered and then maintained.
• Responsible for archiving accounts receivable information.
• Utilize Etrieve system for imaging of AR and CR records.
• Correct unallocated accounts, overpayments, and excess aid.

Monthly/Annual Reporting

• Process, print and seal 1098 T tax forms for all students attending each year.
• Approve AR Reconciliation each month that is completed by the Assistant Controller.
• Process ARCR Tuition Remission reports for System Office.
• Responsible for appropriate retention of records.

Other

• Participate in professional and staff development opportunities.
• Serve on committees as required.
• Treat students and colleagues respectfully, speak to others courteously, and behave in such a way that creates a workplace environment that is marked by trustworthiness, honest but polite communication, and interpersonal interaction that are both personally cordial and professionally appropriate.
• Performs other duties as assigned and other related duties incidental to the work described herein.
• Manage/backup the Netlnet processes for the college’s payment plan for students.
• Serve as administrator for the Business Office of the Ocelot/Chatbot system.

Salary Range

Salary range $40,668 - $61,002

Required Qualifications

• Associate degree from a regionally accredited institution.
• 1-2 years accounting experience or related work experience.

Skills and Abilities

• Ability to work effectively and collegially with others.
• Skill in the use of computers and commitment to use of technology.
• Experience with current version of MS Office or similar programs
• Excellent oral and written communication skills
• Provide exceptional customer service with people internal and external to the institution.
• Familiarity with and appreciation for the mission of a comprehensive community college.
• Effectiveness in the following College organizational competencies:
  • Translating College purpose, values, and vision into organizational action
  • Collaborating and facilitating
  • Creating and innovating
  • Anticipating and responding to change
  • Providing vision and leadership
• Flexible and adapts to change.
• Ability to collaborate and work with multiple departments and adapt to activities and needs of others.

Preferred Qualifications

Physical Demands

ADA requirements for this position include critical thinking skills with the ability to process information, analyze data, make assessments, and exercise good judgment to make decisions; possess ease of mobility within the work environment and other areas of campus; and effective use of all forms of communication (oral, visual, auditory), including use of computers. Be able to lift weights up to 10 pounds on a regular basis.

Posting Number

Posting Number S189P

Open Date

Open Date 09/02/2026

Close Date

Open Until Filled Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * What is your highest level of education?
  • GED
  • High School Diploma
  • Associates Degree
  • Bachelors Degree
  • Masters Degree
  • PHD
• * How many years of experience do you have in this type of position?
  • 0-1
  • 1-3
  • 3-5
  • 5-7
  • 7+