Fiscal Services Support Specialist

TrulyHired; Cuyahoga Falls (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

TrulyHired in Ohio is seeking a Fiscal Services Support Specialist to support NEOnet’s fiscal operations. Under the Executive Director, you will assist with payroll processing, W2/1099 preparation, and forecasting, while balancing monthly financial statements.

You will train users, troubleshoot the fiscal software, and develop user guides. This role requires collaboration, confidentiality, and strong problem-solving, with proficiency in spreadsheets and office software.

Qualifications

• Ability to read, analyze and interpret software documentation and to train users.
• Ability to work with diverse individuals and handle information confidentially.
• Ability to organize tasks in a logical sequence and prioritize work.
• Problem-solving initiatives using resources from multiple sites and vendors.
• Familiarity with spreadsheet and word processing software and operating systems.

Responsibilities

• Maintain and deepen understanding of the current fiscal software and related modules.
• Provide training for users on the fiscal software and develop instructional materials.
• Assist with payroll processing, W2/1099 preparation, and financial reporting tasks.
• Serve as primary liaison between school districts and NEOnet on fiscal software questions.
• Escalate and manage incidents with state support agencies as needed.
• Prepare user documentation and reports for professional development and support.

Skills

software documentation reading

training users

problem-solving

organization

confidentiality

communication

fiscal software familiarity

customer service

Education

Two-year college degree or equivalent business experience

Tools

Spreadsheet software

Word processing software

Operating systems

EMIS/Staff data

Third-party fiscal software

Job description

Job Description

Under the direction of the Executive Director, the Fiscal Services Support Specialist is responsible for the delivery of fiscal operations support services to educational entities associated with the NEOnet consortium. This job has a FLSA status of Non-Exempt.

MAJOR RESPONSIBILITIES

• Maintain and enhance an understanding of the current fiscal software.
• Provide rapid detection and solution to the current fiscal software application inquiries and effective means of 'trouble-shooting' user questions, concerns and needs.
• Assist, plan and deliver training for users on the current fiscal software.
• Maintain and enhance a working knowledge of other software packages outside the respective software package of concentration.
• Act as primary contact between school district personnel and NEOnet regarding related questions and issues.
• Keep users notified of changes and/or updates to the current student software applications and supporting software modules.
• Plan, write and distribute documentation as necessary to provide effective professional development, training and support for users.
• Assist in developing various software procedures as needed by NEOnet and school district personnel.
• Escalates and manages incidents with state support agency.
• Assist Fiscal Team in meeting member district special project fiscal software needs including but not limited to; payroll processing, W2/1099 preparation, 5 Year Forecast submission, salary notice/mid-year contract change assistance, monthly, quarterly and annual financial statement balancing, and EMIS/Staff data work.
• Provide second tier software support and training to Fiscal Services Support Liaisons.
• Maintain and enhance an understanding of current fiscal software operating system and file structure.
• Maintain and enhance fulfill user defined reports and data requests.
• Maintain a working knowledge of related third party fiscal software programs and applications.
• Perform other duties as assigned by the Executive Director.

REQUIRED QUALIFICATIONS

• Ability to read and understand software documentation, to develop instructional materials as needed, to conduct training programs in the use of software applications.
• Ability to work cooperatively and harmoniously with many individuals of varying backgrounds and to handle information professionally and confidentially.
• Ability to organize tasks into a logical and purposeful sequence.
• Provide problem-solving initiative; cultivate resources available from other OECN sites, the Ohio Department of Education and associated commercial vendors.
• Familiarity with various computer systems and ability to use associated computer equipment.
• Ability to communicate with other employees and train others in the use of computer equipment.

DESIRED QUALIFICATIONS

• Minimum two-year college degree or equivalent business experience.
• 3 or more years of experience with fiscal software and related third party software.
• Proficient knowledge of spreadsheet, word processing software and operating systems.
• Ability to use software tools to perform needed tasks effectively.
• Familiarity with professional development organizations, attendance at FAAST meetings and OEDSA conference.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language skills

Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from staff members and clients, regulatory agencies, or members of the business community. Ability to write reports. Ability to effectively present information to top management, public groups, and/or boards of directors.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Physical Demands

While performing the duties of this job, the employee is required to sit, stand, walk, and use hands to finger, handle or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms, talk, or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl, taste and smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The employee may occasionally be expected to move and/or lift 100 pounds or move but may obtain assistance or use equipment and carts to facilitate these tasks. Specific vision abilities by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work Environment

While performing the duties of this job, the employee frequently works near moving, mechanical parts and is frequently exposed to fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually moderate to occasionally loud.

The employee shall remain free of any alcohol or nonprescribed controlled substance abuse in the workplace throughout his/her employment in the Council.