Fiscal Assistant/Technician, Accounts Receivable

Central Arizona College; Coolidge (AZ); On-site; USD 29,000 - 32,000; Full time

Job summary

Central Arizona College is seeking staff to perform accounts receivable functions across campuses and District Business Services. Responsibilities include managing student ledgers, processing credits, creating invoices for third-party billings, and handling BankMobile disbursements and refunds.

The role supports students and external agencies while coordinating with Financial Aid and internal departments to ensure accurate financial records.

Qualifications

• Education requirements vary by position: high school diploma, GED, or equivalent for entry level.
• For Technician: Associate's Degree with 2 years experience or 4 years experience in lieu of degree.
• Experience in accounts receivable and customer service is preferred.

Responsibilities

• Analyze student account ledgers and process credits and refunds.
• Create and send invoices to third-party billings and agencies.
• Process payments in person or by phone and modify payment plans as needed.
• Assist with FAFSA/SAP reviews and coordinate with Financial Aid for year setup.
• Respond to inquiries via phone, email, and mail; manage mail/packages and keys.

Skills

Accounts receivable

Customer service

Cash handling

Data entry

Education

High School diploma or GED

Associate's Degree or related experience alternative

Tools

Accounting software

Job description

Performs accounts receivable functions for the College at campuses and for District Business Services such as cashiering, accounts receivable and mailroom services providing customer service to students, community members and other staff while communicating with other internal departments and external agencies; handles student account balances, modifying/correcting student ledgers to match with the registration activity; assists students with payment options by collecting and overseeing all aspects of the payment plan structure each term as well as predicting when students may be receiving financial aid applications to their ledgers; analyzes and processes credit balances to student or other entities based on the available information and guidelines within Department; creates and maintains invoices for third-party billings to customers with non-student services and those agencies that relate to student tuition and fee billings; and troubleshoots various requests, such as BankMobile disbursements with processed refunds/stipends and statuses.

• Analyzes student account ledgers; processes credit balances to student or external agencies; and generates the credit balance reports.
• Makes manual corrections to student ledgers due to billing issues with various types of activity that are not related to the billing and fee structure such as - billing method changes, grade changes and program changes that should not cause duplicate/incorrect billings on student ledgers.
• Handles BankMobile returns including funds that have been returned back to Central Arizona College due to issues with checks not cashing within a certain time period and or checks being returned to BankMobile disbursements.
• Creates invoices for customers and agencies.
• Process payments both in person and over the phone; makes payment plan manual modifications each month or when Financial Aid has posted to a student ledger; reviews FAFSA for students; reviews related SAP and documents; collects items and ensures accuracy before sending to processors; and troubleshoots payment plan setups that involve reaching out to Financial Aid to create an academic year in order to proceed.
• Addresses third party billing.
• Replies to student and third-party phone calls, messages and email requests; processes mail and packages (USPS, UPS, FedEx, and courier); and issues and keeps track of keys.
• Creates and maintains third-party invoicing to customers for non-student services and student billings to agencies.
• Responds to WIG, a College initiative and makes sure students do not end the semester without knowing their financial responsibility and providing resources to assist students to help with that responsibility.
• Performs other duties commensurate with functions and level of position or as assigned.

Fiscal Assistant Qualifications:

EDUCATION: High School diploma, GED, or equivalent

EXPERIENCE: Two (2) years related experience

HOURLY WAGE: $18.01 - $19.10(Dependent upon qualifications)

Fiscal Technician Qualifications:

EDUCATIONEXPERIENCE: Associate's Degree & two (2) years related experience -or- four (4) years related experience in lieu of educational requirement.

HOURLY WAGE: $21.45 - $22.74 (Dependent upon qualifications)

*Position level will be determined based upon experience

Background Verification

As a condition of employment, all candidates accepting an offer of employment for a full-time, part- time, temporary, student worker, or volunteer position, will be required to undertake a Background Verification. Employment with Central Arizona College is contingent upon the successful completion of the background verification. The level the background verification for this position is: Standard level.

• Knowledge of the general principles and practices of accounts received and preparation of standard/periodic financial reports.
• Knowledge of federal, state and local laws, rules and regulations pertaining to financial reports and records.
• Knowledge of specific budget or account processes, policies and procedures concerning fiscal control and processing operations.
• Skill in computing mathematical calculations.
• Skill in keeping related records for providing proof of a variety of financial transactions in order to verify accuracy, match against documentation, code to proper accounts, prepare necessary forms, post transactions, reconcile balances, and generate a variety of financial reports.
• Skill in operating computer accounting systems, word processing applications, spreadsheets, and database manipulation.
• Skill in interacting with a culturally diverse population, College administrators, faculty, staff, students, and the publicSkill in communicating, both verbally and in writing.
• Skill in providing information and training to staff, students, or the public.
• Ability to work both independently or as part of team to apply workflow processes to meet deadlines imposed by fiscal cycles.
• Ability to analyze situations, develop solutions, and make independent decisions based on established guidelines.

CAC is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding equal employment opportunity and anti?discrimination. CAC strictly prohibits and does not tolerate discrimination on the basis of the following protected classes and/or characteristics, in all of its operations, programs and activities, including but not limited to employment, promotion, admissions and access to all career and technical programs: race, color, religion, creed, national origin or ancestry, ethnicity, sex (including sex assigned at birth, pregnancy, sexual orientation, and gender identity or expression), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. For more information contact: Laura Shepherd, Title IX Coordinator at 480?677?7853 or [e-mail]; Section 504/ADA Coordinator at 520?494?5409 or [e-mail] or Human Resources at [e-mail].

Important Notice: As a condition of employment, all full time Central Arizona College employee’s automatically become members of the Arizona State Retirement System (ASRS). This is a pension system that requires mandatory contributions from the employee with a matching contribution from the employer. The 24-25 fiscal year contribution rate is 12.27%. Please note this rate is subject to change on a fiscal year basis. Membership to ASRS is a condition of employment and is not optional unless you are at least 65 years of age and meet the opt out eligibility requirements, or are a retiree from ASRS . Please consider this when applying for this position.

We acknowledge that our institution, Central Arizona College, occupies ancestral lands of the Huhugam (HU-hu-gum), who lived and farmed along the Gila River Basin centuries ago. We thank the Native communities and descendants of these Indigenous people whose stewardship of the land and waterways allow us to be here now: the San Carlos Apache Tribe, Tohono O’odham (THO’-oh-no OH’-oh-thum) Nation, Ak-Chin (AK-Chin) Indian Community,? and the Gila River Indian Community, which is comprised of the Akimel O’odham (A-kee-med/r OH-oh-thum) (Pima) and the PEE-Posh (Maricopa) tribes. Indigenous people from other Native nations also reside in Pinal County. Arizona is home to 22 federally recognized Tribes. All have made innumerable contributions to our region.