First-Year Success Coach: Engagement & Transition

High Point University; High Point (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

High Point University’s Flex Success Coach provides guidance to incoming first-year students and families, supporting academic, personal, social, and career aspects during admissions and orientation.

The role involves communicating via phone, email, and in-person, with duties including advising, program implementation, and retention efforts to help new students transition successfully.

Qualifications

• Bachelor's degree preferred in Education, Counseling, Student Personnel, or related field.
• 2+ years in college admissions, advising, or higher education.
• Knowledge of Microsoft Office and student record systems; strong communication.

Responsibilities

• Develop rapport with incoming students and families to assist matriculation.
• Support orientation events, manage communications, and maintain confidential records.

Skills

Microsoft Office

Student Records

Communication

Interpersonal Skills

Data Analysis

Multitasking

Education

Bachelor's degree preferred

Tools

Student Information System (SIS)

Job description

High Point University’s Flex Success Coach provides guidance to incoming first-year students and families, supporting academic, personal, social, and career aspects during admissions and orientation.

The role involves communicating via phone, email, and in-person, with duties including advising, program implementation, and retention efforts to help new students transition successfully.