First-Year Admission Counselor

Elmhurst University; Elmhurst (IL); On-site; USD 42,000 - 46,000; Full time

Job summary

Elmhurst University is seeking an Admission Counselor to inform and counsel prospective students, families, and educational partners about programs and admissions. You will guide prospects through the enrollment funnel, plan recruitment visits, and use CRM data to drive decisions within your assigned territory.

This exempt, full-time role includes evening/weekend hours and travel within district/state boundaries to meet enrollment goals.

Qualifications

• Bachelor's Degree required.
• Strong verbal and written communication skills.
• Understanding of private liberal arts universities and their mission.
• Ability to project a positive image of the institution.
• Knowledge of admission and financial aid procedures.
• Able to travel districtwide, statewide, and out-of-area territories.
• Valid driver’s license.
• Evening and weekend hours as assigned.

Responsibilities

• Builds relationships with prospective first-year and transfer students and families for the purpose of informing them about University programs, admission and financial aid procedures.
• Presents to various groups about University, admission and financial aid opportunities.
• Plans and executes a schedule of visits and communication with contacts in an assigned territory.
• Recommends admission and scholarship decisions in an assigned territory.
• Creates and maintains effective, positive relationships with territorial contacts through general application of customer service and sales techniques.
• Participates in on-campus visitation programs sponsored by the Admission Office.
• Responds to inquiries and handles correspondence with prospective students in a timely and effective manner.
• Assists with general administrative, and at times clerical, duties as assigned by enrollment supervisors.
• Assumes responsibility for auxiliary program assignment such as student ambassador coordinator, alumni admission or faculty liaison.
• Travels to assigned territory while maintaining stewardship of resources.
• Seeks and maintains knowledge about general admission practices and industry trends.
• Utilizes CRM to run queries, tracks prospects' progress through the enrollment process, and makes data driven decisions within territory.
• Follows strategies outlined within yearly recruitment plan within assigned territory to aid in meeting territory goals.

Skills

Verbal communication

Written communication

Public speaking

Customer service

Travel readiness

Positive image

Fast-paced adaptation

Driver's license

Education

Bachelor's Degree

Tools

CRM system

Job description

Responsible for recruitment/enrollment initiatives in an assigned territory. Specifically, informs, advises, and counsels prospective students, secondary schools, community colleges, and other organizations about Elmhurst University. The admission counselor will generate and convert prospects through the enrollment funnel by providing counseling through the recruitment cycle. Seeks opportunities for expanded recruitment contacts, participates in various recruiting events, and positively contributes to the attainment of new student enrollment goals.

Position Status: Exempt

Salary Range: $42,000-$46,000. This is the expected salary range for this position. The actual salary offered will depend on a candidate's experience and education, and departmental budget.

Responsibilities

• Builds relationships with prospective first-year and transfer students and families for the purpose of informing them about University programs, admission and financial aid procedures.
• Presents to various groups about University, admission and financial aid opportunities.
• Plans and executes a schedule of visits and communication with contacts in an assigned territory.
• Recommends admission and scholarship decisions in an assigned territory.
• Creates and maintains effective, positive relationships with territorial contacts through general application of customer service and sales techniques.
• Participates in on-campus visitation programs sponsored by the Admission Office.
• Responds to inquiries and handles correspondence with prospective students in a timely and effective manner.
• Assists with general administrative, and at times clerical, duties as assigned by enrollment supervisors.
• Assumes responsibility for auxiliary program assignment such as student ambassador coordinator, alumni admission or faculty liaison.
• Travels to assigned territory while maintaining stewardship of resources.
• Seeks and maintains knowledge about general admission practices and industry trends.
• Utilizes CRM to run queries, tracks prospects' progress through the enrollment process, and makes data driven decisions within territory.
• Follows strategies outlined within yearly recruitment plan within assigned territory to aid in meeting territory goals.

Other Responsibilities

• Supports the mission, vision and values of Elmhurst University
• Demonstrates a strong commitment to continuous improvement.
• Performs other duties as assigned.

Minimum Qualifications

• Bachelor's Degree
• Well-developed skills in verbal/written communication.
• Understanding of higher education in particular of private liberal arts Universities and their mission.
• The ability to project a positive image of the institution in an organized, accurate manner.
• Grasp of admission, financial aid procedures and academic opportunities available is necessary.
• Must be responsive and adaptable to a fast-paced environment and fluctuating responsibilities.
• Ability to travel districtwide, statewide, and out-of-area territories for recruiting events or information sessions.
• Recruitment visits are performed using personal transportation, costs reimbursed.
• Valid Driver's License.
• Evening and weekend hours as assigned

Working Conditions/Physical Requirements

The essential functions of this position are primarily performed in an indoor setting with limited exposure to outdoor weather conditions. Work is often sedentary in nature and requires remaining in a stationary position for extended periods. Required abilities include speaking and hearing for in-person and virtual communication, using close and distance vision when reading documents or viewing screens, and performing tasks with repetitive fine motor skills. Work may require occasional lifting, bending, carrying, or otherwise moving objects weighing up to 50 pounds. Qualified applicants who can perform the essential functions of this position with or without reasonable accommodations will be considered.

Includes some evenings and weekends, as assigned.

An overview of Elmhurst University benefits is available here.