First Shift Service Dispatcher & PM Scheduler

Alta Equipment Group; Illinois; On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

Training

Outstanding benefits package

401(k) with match

Paid time off

10 paid holidays

Job summary

Alta Equipment Group is seeking a full-time Service Dispatcher for their Montgomery, IL branch. This first shift role offers competitive hourly pay between $20–$26 based on experience. Responsibilities include dispatching technicians, handling service requests, and maintaining paperwork.

Ideal candidates will have dispatching experience, strong technical knowledge, and excellent communication skills. The position offers a comprehensive benefits package including training and health insurance.

Qualifications

• Previous dispatching, warranty administrative or mechanic experience highly preferred.
• Strong technical knowledge to answer technician questions.
• Excellent verbal and written communication skills.

Responsibilities

• Dispatch Technicians to handle service requests and preventive maintenance.
• Take, record and prioritize customer calls for service requests.
• Organize and file paperwork for the department.

Skills

Dispatching

Technical knowledge

Computer skills

Communication skills

Time management

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

ERP systems

Job description

Alta Equipment Group is seeking a full-time Service Dispatcher for their Montgomery, IL branch. This first shift role offers competitive hourly pay between $20–$26 based on experience. Responsibilities include dispatching technicians, handling service requests, and maintaining paperwork.

Ideal candidates will have dispatching experience, strong technical knowledge, and excellent communication skills. The position offers a comprehensive benefits package including training and health insurance.