First-Mile Logistics Specialist-Mandarin Required

CREATIVE INNOVATION INC; Ontario (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Vision insurance

Job summary

Creative Innovation Inc. in California/Ontario area seeks a First-Mile Logistics Specialist to manage international transportation resources and end-to-end shipment coordination, focusing on cross-border shipments from China to the United States.

You will work with ocean carriers, freight forwarders, and logistics providers to secure capacity, book shipments, and track status, addressing delays and customs issues. Strong negotiation and bilingual English/Chinese skills are preferred.

Qualifications

• Experience in first-mile and international logistics operations.
• Knowledge of ocean freight and FCL/LCL processes.
• Ability to manage cross-border shipments from China to the United States.
• Knowledge of shipping orders, bills of lading, customs declarations and clearance.
• Existing relationships with ocean carriers or forwarders preferred.
• Strong negotiation and transportation cost-control skills.
• Bilingual English/Chinese is a plus.

Responsibilities

• Review shipment plans: routes, sailing schedules, container types and quantities, ports.
• Coordinate with ocean carriers, forwarders, and logistics providers to obtain quotes, negotiate pricing, and arrange bookings.
• Develop and maintain first-mile resources to secure freight capacity during peak and off-peak seasons.
• Coordinate container pickup, loading, trucking, customs declaration and warehouse delivery.
• Track vessel movements and resolve delays, inspections, demurrage, and other issues.
• Communicate with carriers, forwarders, brokers, trucking companies and U.S. warehouses.
• Review charges and support transportation cost control.
• Maintain shipment and vendor records and evaluate service providers.

Skills

First-mile logistics

International logistics

Cross-border e-commerce logistics

Ocean freight operations

Freight forwarding

Rate sourcing

Communication in English/Chinese

Job description

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Vision insurance

We are seeking a First-Mile Logistics Specialist to manage international transportation resources, freight capacity, and end-to-end shipment coordination. The ideal candidate should have experience in cross-border logistics and international ocean freight, with the ability to coordinate logistics resources and ensure shipments arrive at our U.S. warehouses as scheduled.

Responsibilities:

• Review shipment plans and confirm routes, sailing schedules, container types and quantities, ports of origin, and destination ports.
• Work with ocean carriers, freight forwarders, and logistics providers to obtain quotes, compare rates, negotiate pricing, and arrange bookings.
• Develop and maintain first-mile transportation resources to secure sufficient freight capacity during both regular and peak seasons.
• Coordinate container pickup, loading, trucking, customs declaration, port entry, customs clearance, container pickup, and warehouse delivery.
• Track vessel departures, arrivals, and overall shipment status, and promptly resolve delays, rollovers, customs inspections, demurrage, detention, and other transportation issues.
• Communicate with ocean carriers, freight forwarders, customs brokers, trucking companies, and U.S. warehouses.
• Review ocean freight, trucking, customs clearance, and other logistics charges while supporting transportation cost control.
• Maintain shipment and vendor records and regularly evaluate service providers based on pricing, transit times, and service quality.

Qualifications:

• Experience in first-mile logistics, international logistics, cross-border e-commerce logistics, ocean freight operations, or freight forwarding.
• Familiarity with ocean import shipments from China to the United States, with the ability to independently manage the process from booking through delivery to a U.S. warehouse.
• Familiarity with both full container load (FCL) and less-than-container load (LCL) shipments.
• Knowledge of shipping orders (SO), bills of lading, customs declaration and clearance, container pickup, and warehouse delivery procedures.
• Existing relationships with ocean carriers, freight forwarders, customs brokers, or trucking companies are preferred.
• Strong skills in rate sourcing, comparison, negotiation, and transportation cost control.
• Strong communication and coordination skills, with attention to detail and a strong sense of responsibility.
• Ability to communicate in both English and Chinese for daily business purposes is preferred.