Fireplace Installer / Service Tech

Installed Building Products; Park Hills (MO); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company Life Insurance

401(K) with pre- and post-tax options

Roth 401(k) with company matching

Longevity Stock Program

Scholarship opportunities

Paid vacation and holidays

Job summary

Ozark's Modern Insulation, part of the Installed Building Products family, seeks a Fireplace Installer/Service Tech to install and service fireplaces at customer sites in Missouri. You will follow manufacturer specs, coordinate with customers, manage parts and inventory, and maintain safety compliance.

The role requires physical stamina, a valid Class E license, and the ability to perform basic data entry. Company offers benefits and growth opportunities within the IBP family.

Qualifications

• Good mechanical aptitude.
• Willingness to go above and beyond to ensure customer satisfaction.
• Ability to perform computer data entry with proficiency.
• Maintain a valid Class E driver's license.
• Knowledge of installing or repairing gas, wood-burning, or pellet fireplaces is a plus.
• Experience in finish carpentry or residential construction preferred.

Responsibilities

• Install fireplaces per manufacturer specifications and local codes.
• Service and repair fireplaces; troubleshoot with manufacturers' tech teams.
• Communicate with customers to arrange service calls and installs.
• Order and receive fireplaces and fireplace parts.
• Manage fireplace inventory and staging of orders.
• Inform suppliers and customers about order status and lead times.
• Keep work trucks clean and orderly.
• Collaborate with office manager on paperwork for fireplace jobs.
• Keep up with email and software systems daily.
• Site clean-up after installation.
• Follow OSHA safety standards and state code enforcement.
• Retain DOT Medical Examination Card.
• Report installation and final setbacks to supervisor.
• Complete labor detail sheets weekly.
• Safely load materials and tools.

Skills

Good mechanical aptitude

Valid Class E driver's license

Customer service mindset

Data entry proficiency

Fireplace installation knowledge

Finish carpentry experience

Job description

Key Responsibilities:

• Installation of fireplaces per manufacturer specifications and local codes
• Servicing and repairing fireplaces (troubleshooting with manufacturers tech teams to diagnose issues and remedy properly)
• Communicating with customers to arrange service calls and installs
• Ordering and receiving fireplaces and fireplace parts
• Managing fireplace inventory and staging orders
• Communicating with suppliers and customers to update them on order status and lead times
• Keeping work trucks clean and orderly
• Managing paperwork for all fireplace related jobs in collaboration with office manager
• Keeping up with email and software systems on a daily basis
• Jobsite clean-up after completion of installation.
• Installing products to manufacturer specifications.
• Following state code enforcement
• Proper care and use of tools
• Submitting installation photos to supervisor.
• Complete provided educational training is needed.
• Follow OSHA safety standards.
• Retain DOT Medical Examination Card.
• Report installation and final setbacks to the supervisor
• Complete labor detail sheets weekly.
• Complete ladder check daily in monthly.
• Safely and securely load material and tools.

Role Requirements:

• Good mechanical aptitude
• Willingness to go above and beyond to ensure customer satisfaction
• Ability to perform computer data entry with proficiency
• Maintain a valid Class E driver's license
• Knowledge of installing or repairing gas, wood-burning, or pellet fireplaces is a plus
• Experience in finish Carpentry or residential construction is helpful and preferred

Physical Demands The role of a Fireplace Installer/ Service Tech requires physical stamina and the ability to lift heavy equipment, work in confined spaces, and perform tasks on rooftops, in crawl spaces, and in varying environmental conditions.

Benefits:

• Medical, dental, and vision coverage
• Company Life Insurance
• Longevity Stock Program
• IBP Foundation Scholarship opportunities
• Paid vacation and holidays
• Employee Financial Assistance Program
• Opportunities for growth and advancement.
• 401(K) (Pre-Tax and Post-Tax)
• Roth 401(k) with company matching
• Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance

Ozark's Modern Insulation is a proud member of the Installed Building Products (IBP) family of companies. We take great pride in our commitment to delivering exceptional customer service, which has contributed to our high customer satisfaction ratings. This success is a direct result of our dedication to quality work and dependability. We are always looking for hard-working individuals who share our mission of helping our customers and contributing to the continued success of Builders. Our people are our most valuable asset, and if you consider yourself a leader in this industry, we want to hear from you. Explore your next career opportunity and join Ozark's Modern Insulation team!

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.