Fireplace Install & Service Technician

Installed Building Products; Park Hills (MO); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company Life Insurance

401(K) with pre- and post-tax options

Roth 401(k) with company matching

Longevity Stock Program

Scholarship opportunities

Paid vacation and holidays

Job summary

Ozark's Modern Insulation, part of the Installed Building Products family, seeks a Fireplace Installer/Service Tech to install and service fireplaces at customer sites in Missouri. You will follow manufacturer specs, coordinate with customers, manage parts and inventory, and maintain safety compliance.

The role requires physical stamina, a valid Class E license, and the ability to perform basic data entry. Company offers benefits and growth opportunities within the IBP family.

Qualifications

• Good mechanical aptitude.
• Willingness to go above and beyond to ensure customer satisfaction.
• Ability to perform computer data entry with proficiency.
• Maintain a valid Class E driver's license.
• Knowledge of installing or repairing gas, wood-burning, or pellet fireplaces is a plus.
• Experience in finish carpentry or residential construction preferred.

Responsibilities

• Install fireplaces per manufacturer specifications and local codes.
• Service and repair fireplaces; troubleshoot with manufacturers' tech teams.
• Communicate with customers to arrange service calls and installs.
• Order and receive fireplaces and fireplace parts.
• Manage fireplace inventory and staging of orders.
• Inform suppliers and customers about order status and lead times.
• Keep work trucks clean and orderly.
• Collaborate with office manager on paperwork for fireplace jobs.
• Keep up with email and software systems daily.
• Site clean-up after installation.
• Follow OSHA safety standards and state code enforcement.
• Retain DOT Medical Examination Card.
• Report installation and final setbacks to supervisor.
• Complete labor detail sheets weekly.
• Safely load materials and tools.

Skills

Good mechanical aptitude

Valid Class E driver's license

Customer service mindset

Data entry proficiency

Fireplace installation knowledge

Finish carpentry experience

Job description

Ozark's Modern Insulation, part of the Installed Building Products family, seeks a Fireplace Installer/Service Tech to install and service fireplaces at customer sites in Missouri. You will follow manufacturer specs, coordinate with customers, manage parts and inventory, and maintain safety compliance.

The role requires physical stamina, a valid Class E license, and the ability to perform basic data entry. Company offers benefits and growth opportunities within the IBP family.