Fireplace Installer / Service Tech

Installed Building Products Portland; Park Hills (MO); Hybrid; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

Longevity stock program

Scholarship opportunities

Paid vacation and holidays

Employee financial assistance program

Growth opportunities and advancement

Job summary

Ozark's Modern Insulation is seeking a skilled Fireplace Installer/Service Tech to install, service and repair fireplaces in homes, ensuring compliance with manufacturer specifications and local codes. You will communicate with customers, manage parts orders, and keep records current while maintaining safety standards.

Ideal candidates have strong mechanical aptitude, data-entry ability, and a valid Class E drivers license.

Qualifications

• Good mechanical aptitude.
• Willingness to go above and beyond to ensure customer satisfaction.
• Ability to perform computer data entry with proficiency.
• Maintain a valid Class E drivers license.
• Knowledge of installing or repairing gas, wood-burning, or pellet fireplaces is a plus.
• Experience in finish carpentry or residential construction is helpful and preferred.

Responsibilities

• Install fireplaces per manufacturer specifications and local codes.
• Service and repair fireplaces and troubleshoot with manufacturers' tech teams.
• Communicate with customers to arrange service calls and installs.
• Order and receive fireplaces and fireplace parts; manage inventory and staging of orders.
• Keep paperwork and installation photos up to date with supervisor and office manager.
• Follow OSHA safety standards and complete required training and certifications.

Skills

Mechanical aptitude

Data entry

Valid drivers license

Job description

We're looking for a skilled and energetic Fireplace Installer to help homeowners create the perfect setting with top-quality fireplace installations. If you thrive in a fast-paced environment and love working with your hands, this is the job for you!

Key responsibilities:

• Installation of fireplaces per manufacturer specifications and local codes
• Servicing and repairing fireplaces (troubleshooting with manufacturers tech teams to diagnose issues and remedy properly)
• Communicating with customers to arrange service calls and installs
• Ordering and receiving fireplaces and fireplace parts
• Managing fireplace inventory and staging orders
• Communicating with suppliers and customers to update them on order status and lead times
• Keeping work trucks clean and orderly
• Managing paperwork for all fireplace related jobs in collaboration with office manager
• Keeping up with email and software systems on a daily basis
• Jobsite clean-up after completion of installation.
• Installing products to manufacturer specifications.
• Following state code enforcement
• Proper care and use of tools
• Submitting installation photos to supervisor.
• Complete provided educational training is needed.
• Follow OSHA safety standards.
• Retain DOT Medical Examination Card.
• Report installation and final setbacks to the supervisor
• Complete labor detail sheets weekly.
• Complete ladder check daily in monthly.
• Safely and securely load material and tools.

Role Requirements:

Good mechanical aptitude

Willingness to go above and beyond to ensure customer satisfaction

Ability to perform computer data entry with proficiency

Maintain a valid Class E driver’s license

• Knowledge of installing or repairing gas, wood-burning, or pellet fireplaces is a plus

Experience in finish Carpentry or residential construction is helpful and preferred

Physical Demands

The role of a Fireplace Installer/ Service Tech requires physical stamina and the ability to lift heavy equipment, work in confined spaces, and perform tasks on rooftops, in crawl spaces, and in varying environmental conditions.

• Medical, dental, and vision coverage
• Company Life Insurance
• Longevity Stock Program
• IBP Foundation
• Scholarship opportunities
• Paid vacation and holidays
• Employee Financial Assistance Program
• Opportunities for growth and advancement.
• 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching
• Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance

Ozark's Modern Insulationis a proud member of the Installed Building Products (IBP) family of companies. We take great pride in our commitment to delivering exceptional customer service, which has contributed to our high customer satisfaction ratings. This success is a direct result of our dedication to quality work and dependability. We are always looking for hard-working individuals who share our mission of helping our customers and contributing to the continued success of Builders. Our people are our most valuable asset, and if you consider yourself a leader in this industry, we want to hear from you.

Explore your next career opportunity and join Ozark's Modern Insulationteam!

EEO StatementWe are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.