Firearms Sales & Safety Specialist

THE ARMORY OPERATIONS INC; United States; On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Flexible hours

Weekend availability

Advancement opportunities

Job summary

The Armory Operations Inc is seeking a Customer Service Representative to be the frontline face of our store, delivering an industry-leading customer experience through the full sales process while upholding strict safety and compliance standards. You will serve as a subject matter expert on firearms, ammunition, and accessories in a fast-paced setting.

Responsibilities include greeting customers, educating on products, processing POS transactions, and aiding with NFA processing and compliance

Qualifications

• Foundational understanding of major manufacturers, models, calibers, and related product lines.

Responsibilities

• Greet customers, provide product education, and execute POS transactions.
• Guide customers toward firearms, accessories, ammunition, and suppressors for their needs.
• Maintain strict federal, state, and local compliance, including ATF Form 4473, Form 4, and background checks.
• Assist customers with SilencerShop kiosks and Cerberus NFA processing.

Skills

Firearms knowledge

Safety practices

Compliance awareness

Tech literacy

Organization & multitasking

Certification within 14 days

Job description

The Armory Operations Inc is seeking a Customer Service Representative to be the frontline face of our store, delivering an industry-leading customer experience through the full sales process while upholding strict safety and compliance standards. You will serve as a subject matter expert on firearms, ammunition, and accessories in a fast-paced setting.

Responsibilities include greeting customers, educating on products, processing POS transactions, and aiding with NFA processing and compliance