Firearms Retail Sales Specialist — Academy & Training Focus

SIG SAUER; Epping (NH); On-site; USD 42,000 - 56,000; Full time

Job summary

SIG SAUER, Inc. is seeking a Sales Associate I at the Sig Experience Center in New Hampshire to provide direct assistance and sales support to customers, students, and employees, addressing product inquiries, order status, and account questions.

This role emphasizes a professional image, strong customer service, knowledge of firearms, and the ability to multi-task in a fast-paced environment while ensuring compliance with ATF regulations.

Qualifications

• High school diploma or GED; or related experience and/or training; or equivalent combination of education and experience.
• Proficiency in MS Office applications.
• 1+ years of previous sales and merchandising experience within a firearms retail environment.
• Organization and extreme attention to detail.
• In-depth knowledge of customer service principles and practices.
• Proficiency in firearms knowledge and handling.
• Ability to multi-task in a fast-paced work environment.
• Strong communication.
• Comfortable with handling, assembling, and shooting a wide assortment of firearms.
• Ability to adapt to change.
• Capable of completing tasks with minimal supervision.
• Capable of presenting a positive, professional image of the company to a wide variety of contacts.
• Able to work both in a team environment and independently, taking direction and guidance from multiple staff members and supervisors.

Responsibilities

• Act as a direct salesperson for all SEC customers focused on providing a positive attitude and professional, polite, knowledgeable experience.
• Maintain correspondence with customers regarding sales matters; provide technical assistance and issue resolution on SIG SAUER firearms and products.
• Maintain a clean, professional appearance and atmosphere.
• Upsell and promote merchandise, accessories, Academy training, and services.
• Abide by all ATF Regulations/compliance policies and procedures.
• Opening and closing duties of the SEC.
• Keep direct and open communication between management and the SEC range staff.
• All other duties assigned by the SEC Store and Assistant/Inventory manager.

Skills

Sales experience

Customer service

Communication

Teamwork

Adaptability

Independent work

Multi-tasking

Professional image

Education

High school diploma

Tools

MS Office

Job description

SIG SAUER, Inc. is seeking a Sales Associate I at the Sig Experience Center in New Hampshire to provide direct assistance and sales support to customers, students, and employees, addressing product inquiries, order status, and account questions.

This role emphasizes a professional image, strong customer service, knowledge of firearms, and the ability to multi-task in a fast-paced environment while ensuring compliance with ATF regulations.