Firearms Retail Sales Specialist

GrabAGun; Dallas (TX); On-site; USD 25,000 - 29,000; Full time

Job summary

GrabAGun is seeking a Retail Sales Associate for its on-site Coppell/Farmers Branch storefronts. You will handle firearm transactions, Form 4473 processing, NICS background checks, and daily inventory while delivering knowledgeable, compliant customer service.

The role requires a high school diploma, retail or customer service experience, strong attention to detail, and good communication. On-site schedule is Monday–Friday, with pay of $18–$21 per hour.

Qualifications

• High school diploma or equivalent.
• Previous retail, sales, or customer service experience.
• Strong attention to detail and accuracy with compliance docs.
• Strong verbal and written communication skills.
• Basic computer proficiency and quick learning of POS systems.
• Reliable, punctual, and dependable work habits.
• Ability to meet all legal requirements to sell firearms and ammunition.
• Ability to pass a required background check.
• Ability to stand for extended periods and lift up to 25 lbs.
• Professional, customer-focused attitude and interest in firearms.
• Genuine familiarity with firearms, ammunition, and shooting sports.

Responsibilities

• Serve as primary contact for customers visiting the storefront.
• Process firearm transactions and Form 4473 documentation.
• Verify eligibility and submit NICS background checks.
• Maintain daily Form 4473 counts, records, and compliance documentation.
• Follow firearm safety, handling, storage, and security procedures.
• Answer customer questions and provide knowledgeable product recommendations.
• Process sales, returns, and exchanges through the POS system.
• Maintain a clean, organized, and professional storefront and sales counter.
• Manage and maintain local product orders.
• Receive, stock, organize, and maintain incoming inventory and shipments.
• Communicate professionally with customers both in person and over the phone.
• Stay current on applicable federal, state, and local firearms laws and company compliance policies.
• Support store management with administrative and operational responsibilities as needed.

Skills

Customer service

Attention to detail

Communication skills

Firearms knowledge

Compliance awareness

Stand for long periods

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

POS system

Inventory management systems

Job description

GrabAGun is seeking a Retail Sales Associate for its on-site Coppell/Farmers Branch storefronts. You will handle firearm transactions, Form 4473 processing, NICS background checks, and daily inventory while delivering knowledgeable, compliant customer service.

The role requires a high school diploma, retail or customer service experience, strong attention to detail, and good communication. On-site schedule is Monday–Friday, with pay of $18–$21 per hour.