Retail Sales Associate

Texas Gun Experience LLC; Grapevine (TX); On-site; USD 21,000 - 22,000; Full time

Job summary

Texas Gun Experience LLC in Grapevine, TX, is seeking a Retail Sales Associate to join a dynamic team and serve firearm enthusiasts. You will greet customers, answer questions, suggest items, and share product knowledge while ensuring compliant handling of firearms.

The role emphasizes outstanding customer service, stocking and displaying merchandise, processing payments, and staying current with promotions and safety regulations.

Qualifications

• Basic knowledge of firearms and firearms safety.
• Familiarity with 4473 documents.
• Basic understanding of sales principles and customer service practices.
• Proficient in verbal and written English language.
• Knowledge of customer and market dynamics and requirements.
• Ability to read, write and effectively communicate with customers, peers and management.
• At minimum, 21 years of age to legally process firearm sales.
• High school diploma or equivalent; college degree preferred.

Responsibilities

• Greet customers, answer questions, offer assistance and suggest items.
• Demonstrate outstanding customer service and selling skills.
• Keep selling floor stocked with merchandise and assist in display.
• Process payments by totaling purchases and handling checks, cash and cards.
• Handle refunds courteously and professionally; stay compliant with laws.

Skills

Sales experience

Firearms knowledge

Customer service

Communication skills

English proficiency

Teamwork

Education

High school diploma or equivalent

College degree preferred

Job description

We are looking for a Retail Sales Associate who wants to join a dynamic team and make a difference in the firearm community.

A Retail Sales Associate is responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information. The Retail Sales Associate must also be familiar with the law in regard to selling, storing and transferring firearms. Individual responsibilities as a Retail Sales Associate may include demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.

A Retail Sale Associate must process payments by totaling purchases; processing checks, cash and store or other credit cards. Must also be able to deal with customer refunds courteously and professionally. Maintains a professional attitude with sincerity and enthusiasm reflecting store's commitment to our customers. Develops product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer. Stays current with promotional events and sales.

REQUIREMENTS:

• Proven experience in the firearm industry Preferred
• At minimum, a basic knowledge of firearms and firearms safety
• Familiarity with 4473 documents
• Basic understanding of sales principles and customer service practices
• Proficient in verbal and written English language
• Knowledge of customer and market dynamics and requirements
• Solid communication and interpersonal skills
• Ability to read, write and effectively communicate with customers, peers and management
• Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
• Ability to work as part of a team and take initiative independent of direct supervision
• Customer service focus
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
• Applicants must be 21 years of age or older per federal guidelines to legally process the sale of firearms.
• High school diploma or equivalent; college degree preferred

Physical demands:

This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours.

May occasionally involve stooping, kneeling, crouching and climbing ladders

Job Type: Full-Time

Pay: $15.50 - $16.00 per hour; Sales Incentive plan eligible.