Firearms & Outdoor Gear Specialist - Customer Sales

D; Jerome (ID); On-site; USD 28,000 - 38,000; Full time

Job summary

D in Jerome, ID is seeking a firearms retail associate to provide customer service, sell firearms and sporting goods, and support store operations. You will assist with background checks, merchandising, inventory, and daily tasks to ensure a safe, compliant shopping experience for customers.

The role requires knowledge of firearms and related products, strong communication, and the ability to work as part of a team in a fast-paced environment. Training and certification may be provided as needed.

Qualifications

• Experience and knowledge of firearms, shooting, scopes, ammo, reloading, and accessories required.
• Knowledge of 4473 forms preferred.
• Hunting, fishing, camping, shooting, and general outdoors experience is preferred.
• Rigorous attention to detail is required.
• Computer skills required.
• Previous merchandising experience is helpful.
• Good communication skills and the ability to effectively engage with customers and staff on a regular basis.
• Ability to understand and follow specific instructions and procedures.
• Ability to resolve difficult or stressful customer service issues.
• Ability to sort, check, count, and verify numbers.
• Ability to work as a team.

Responsibilities

• Sell merchandise and advise customers on merchandise features, advantages, and benefits both face to face and over the phone.
• Demonstrate product features, functions and accessories.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Verify detailed information from customers for firearms sales related background checks.
• Utilize ATF, FBI, and State systems when appropriate.
• Responsible for receiving and displaying merchandise in accordance with specific established policies, procedures and standards. Accountable for department inventory.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of inventory and merchandise.

Skills

Firearms knowledge

Attention to detail

Computer skills

Merchandising

Communication skills

Teamwork

Education

High School diploma or GED

College degree preferred

Job description

D in Jerome, ID is seeking a firearms retail associate to provide customer service, sell firearms and sporting goods, and support store operations. You will assist with background checks, merchandising, inventory, and daily tasks to ensure a safe, compliant shopping experience for customers.

The role requires knowledge of firearms and related products, strong communication, and the ability to work as part of a team in a fast-paced environment. Training and certification may be provided as needed.