Firearms & Outdoor Goods Sales Specialist

DB-Supply-LLC; Baker City (OR); On-site; USD 34,000 - 52,000; Full time

Job summary

DB-Supply-LLC is seeking a dedicated associate for the gun counter in Baker City, OR. You will assist customers with firearms and sporting goods, complete background checks, and ensure accurate inventory and merchandising across the department.

The role requires knowledge of firearms, strong customer service, and the ability to follow procedures. Physical tasks include lifting up to 75 pounds and standing for long periods.

Qualifications

• Experience and knowledge of firearms, shooting, scopes, ammo, reloading, and accessories required.
• Knowledge of 4473 forms preferred.
• Hunting, fishing, camping, shooting, and general outdoors experience is preferred.
• Rigorous attention to detail is required.
• Computer skills required.
• Previous merchandising experience is helpful.
• Good communication skills and the ability to effectively engage with customers and staff on a regular basis.
• Ability to understand and follow specific instructions and procedures.
• Ability to resolve difficult or stressful customer service issues.
• Ability to sort, check, count, and verify numbers.
• Ability to work as a team.

Responsibilities

• Sell merchandise and advise customers on merchandise features, advantages, and benefits both face to face and over the phone.
• Demonstrate product features, functions and accessories.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Verify detailed information from customers for firearms sales related background checks.
• Utilize ATF, FBI, and State systems when appropriate.
• Responsible for receiving and displaying merchandise in accordance with specific established policies, procedures and standards. Accountable for department inventory.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of inventory and merchandise.
• Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet jack, dolly, and/or operation of forklifts or other vehicles.
• Other duties as assigned by management, related to customer service, merchandising and handling of products.

Skills

Firearms knowledge

Customer service

Communication skills

Retail merchandising

Stocking and inventory

Education

High School diploma or GED

Tools

POS software

ATF system familiarity

Job description

DB-Supply-LLC is seeking a dedicated associate for the gun counter in Baker City, OR. You will assist customers with firearms and sporting goods, complete background checks, and ensure accurate inventory and merchandising across the department.

The role requires knowledge of firearms, strong customer service, and the ability to follow procedures. Physical tasks include lifting up to 75 pounds and standing for long periods.