Firearms Dept Team Lead: Sales, Safety & Training

Bass Pro Shops; Irvine (CA); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA

FSA

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Irvine, CA is seeking a Team Leader to direct department associates in merchandising, inventory, pricing, and customer service under the supervision of the Group Sales or Department Manager.

You will train, schedule, coach staff, ensure compliance with firearm regulations, and strive for exceptional customer experiences. The role emphasizes leadership, product knowledge, and teamwork in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent required.
• 2–4 years in retail sales.
• Supervisory experience is a plus.

Responsibilities

• Lead department staff to meet sales and service goals.
• Maintain merchandising directives and plan-o-grams.
• Staff scheduling, interviewing, training and performance input.
• Deliver outstanding customer service and resolve issues.
• Maintain pricing, inventory accuracy, and UPC integrity.

Skills

Leadership

Customer service

Merchandising

Training

Interpersonal skills

Education

High School Diploma or Equivalent

Tools

POS systems

Inventory management software

Spreadsheets

Job description

Bass Pro Shops in Irvine, CA is seeking a Team Leader to direct department associates in merchandising, inventory, pricing, and customer service under the supervision of the Group Sales or Department Manager.

You will train, schedule, coach staff, ensure compliance with firearm regulations, and strive for exceptional customer experiences. The role emphasizes leadership, product knowledge, and teamwork in a fast-paced retail environment.