Firearms Dept Lead: Safety, Sales & Team Coach

Bass Pro Shops; Hoffman Estates, Northern (IL, KY); Hybrid; USD 51,577,000 - 59,457,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Hoffman Estates, IL is seeking a Team Leader to direct the firearms department, supervise associates, and coordinate daily merchandising, safety, and customer service. The role emphasizes compliance with ATF and state laws, staff development, and achieving sales and inventory goals.

You will mentor Sales Outfitters, coordinate events, manage schedules, and maintain pricing and plan-o-grams while delivering a legendary shopping experience to customers.

Qualifications

• Minimum high school diploma or equivalent.
• 2–4 years in retail sales supervisor role.
• Ability to read and analyze reports.
• Ability to present information to groups and managers.
• Proficiency with PC-based word processing, spreadsheets, and data management systems.

Responsibilities

• Lead department associates and direct daily tasks.
• Ensure firearm safety and compliance with ATF/state laws.
• Achieve departmental sales, gross margin, and inventory goals.
• Maintain pricing, plan-o-grams, and UPC integrity.
• Provide excellent customer service and staff development.

Skills

Leadership

Firearm safety

Customer service

Sales analytics

Team coordination

Education

High School Diploma or equivalent

Tools

POS systems

Inventory management systems

Job description

Bass Pro Shops in Hoffman Estates, IL is seeking a Team Leader to direct the firearms department, supervise associates, and coordinate daily merchandising, safety, and customer service. The role emphasizes compliance with ATF and state laws, staff development, and achieving sales and inventory goals.

You will mentor Sales Outfitters, coordinate events, manage schedules, and maintain pricing and plan-o-grams while delivering a legendary shopping experience to customers.