Firearms Department Lead & Customer Experience

Bass Pro Shops; North Dakota; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a Team Leader to direct the department team in delivering exceptional customer service, merchandising, and inventory control. The role focuses on leadership in firearm sales, safety compliance, and maintaining high standards for pricing and presentation.

The position requires strong communication, staff coaching, and the ability to drive department results while upholding company policies and regulatory guidelines.

Qualifications

• Minimum Degree Required: High School Diploma or Equivalent
• Experience: 2 to 4 Years in Retail Sales
• Supervisor experience a plus

Responsibilities

• Lead department staff to achieve sales goals and maintain merchandise standards
• Ensure compliance with firearm laws and safety procedures
• Coordinate staffing, training, and scheduling
• Maintain pricing, plan-o-grams, and inventory accuracy

Skills

Sales leadership

Customer service

Interpersonal skills

Product knowledge

Education

High School Diploma or Equivalent

Tools

POS systems

Inventory management systems

Excel

Word processing

Job description

Bass Pro Shops is seeking a Team Leader to direct the department team in delivering exceptional customer service, merchandising, and inventory control. The role focuses on leadership in firearm sales, safety compliance, and maintaining high standards for pricing and presentation.

The position requires strong communication, staff coaching, and the ability to drive department results while upholding company policies and regulatory guidelines.