Fire Suppression Service Tech - Install, Inspect & Upsell

Johnson Controls, Inc.; Mobile (AL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls, Inc. is seeking a field technician to maintain and grow a route servicing fire extinguishers, kitchen hoods, e-lights, and pre-engineered gas systems. You will inspect, service, repair, and install multiple suppression product lines in accordance with safety standards.

Responsibilities include on-site quotes, upselling to compliant products, and meeting quotas. A high school diploma, a valid driver’s license, and strong customer service skills are required for this role.

Qualifications

• Completion of High School diploma or equivalency.
• A valid motor vehicle license is required.
• Demonstrated mechanical aptitude and basic computer knowledge.
• Ability to transport equipment and tools weighing up to 40 lbs.
• Ability to work in restricted areas and adept at maneuvering ladders.
• Ability to demonstrate a high level of customer service
• Effective communication skills with both internal and external customers
• Available for occasional overnight travel.

Responsibilities

• Maintain and grow a route servicing existing fire extinguisher, kitchen hood, e-light and pre-engineered and possibly engineered gas system customers.
• Inspect, service, repair and install 2 or more suppression product lines; emergency lights, fire extinguishers, pre-engineered and industrial systems according to safety requirements and manufacturer's specifications.
• Make recommendations based on manufacturer's specification and state/local codes.
• Identify deficiencies. Quote, sell, and repair on-site.
• Up-sell existing customers to new product offerings and services to meet compliance with current fire code regulations.
• Sell new accounts on the route based on the same compliance criteria.
• Meet or exceed quotas set forth by the direct supervisor.
• Call on potential customers to offer suppression products and services.
• Up-sell and cross-sell existing customers to new product offerings and services to meet compliance with current fire code regulations.

Skills

Mechanical aptitude

Basic computer knowledge

Customer service

Communication skills

Education

High School diploma or equivalent

Job description

Johnson Controls, Inc. is seeking a field technician to maintain and grow a route servicing fire extinguishers, kitchen hoods, e-lights, and pre-engineered gas systems. You will inspect, service, repair, and install multiple suppression product lines in accordance with safety standards.

Responsibilities include on-site quotes, upselling to compliant products, and meeting quotas. A high school diploma, a valid driver’s license, and strong customer service skills are required for this role.