Fire Sprinkler Test & Inspection Technician

Relay Fire and Safety; Baltimore (MD); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Company vehicle

Employee referral program

Training & development

Career growth opportunities

Job summary

Relay Fire & Safety in Baltimore seeks an experienced Fire Sprinkler Test & Inspection Technician II/III to lead inspections and maintenance of commercial sprinkler systems. You will train, mentor, and coordinate with the inspection crew, ensuring accurate reporting and customer satisfaction.

The role requires strong field presence, NFPA knowledge, and the ability to advance customer assets onboarding and data accuracy in our inspection platform. A company vehicle is provided for travel.

Qualifications

• Minimum of 2 years leading fire protection system inspections, testing, and maintenance.
• Strong hands-on experience inspecting and testing commercial fire sprinkler systems.
• Experience or exposure inspecting fire alarm systems.
• NICET II certification in Inspection and Testing of Water-Based Systems.
• Ability to identify and document deficiencies accurately.
• Knowledge of NFPA standards and inspection procedures.
• Ability to read system documentation for sprinkler and fire alarm components.
• Experience using electronic inspection software or field-service platforms.
• Excellent customer service and communication skills.
• Ability to lead, train, and mentor less-experienced technicians.

Responsibilities

• Lead and perform inspection, testing, and maintenance of commercial fire sprinkler systems.
• Inspect and test fire alarm systems based on scope and qualifications.
• Document findings and communicate results to customers and internal teams.
• Complete detailed inspection reports using Relay's platform.
• Onboard new customer locations and enter assets into the platform.
• Oversee initial inspections for new customers to verify equipment data.
• Identify repair or retrofit opportunities during inspections.
• Provide clear information to customers about results and deficiencies.
• Train and mentor inspectors and developing technicians.
• Conduct performance reviews and coaching for the team.
• Collaborate with management to improve field performance and service quality.

Skills

Leadership

Fire sprinkler inspections

Technical accuracy

Customer communication

Mentoring

Education

NICET II Certification in Inspection and Testing of Water-Based Systems

NICET III Certification in Inspection and Testing of Water-Based Systems

Tools

Electronic inspection software

Mobile applications

Field-service platforms

Job description

Fire Sprinkler Test & Inspection Technician II/III

Job Type: Full-time

Join a Growing Fire and Life Safety Team

Relay Fire & Safety is seeking an experienced Fire Sprinkler Test & Inspection Technician II/III to join our Baltimore inspection team.

This is a lead-level field position for a technician who can independently perform inspection, testing, and maintenance services while providing direction and support to other members of the inspection crew. The ideal candidate brings strong fire sprinkler experience, working knowledge of fire alarm inspections, and the professionalism to communicate clearly with customers and represent Relay in the field.

If you take pride in accurate inspections, understand the importance of thorough documentation, and enjoy helping less-experienced technicians grow, we would like to speak with you.

What You’ll Do

• Lead and perform inspection, testing, and maintenance of commercial fire sprinkler systems.
• Inspect and test fire alarm systems based on experience, qualifications, and assigned scope.
• Identify system deficiencies, document findings accurately, and communicate results to customers and internal teams.
• Complete detailed inspection reports using Relay's inspection platform.
• Onboard newly acquired customer locations and enter system assets accurately into the inspection platform.
• Oversee initial inspections for new customers to confirm equipment and asset information for future service.
• Review system condition and identify potential repair, upgrade, replacement, or retrofit opportunities.
• Provide clear information to customers regarding inspection results and observed deficiencies.
• Train and mentor inspectors, apprentices, and developing technicians.
• Conduct onsite performance reviews and provide practical coaching to inspection team members.
• Collaborate with inspection management to improve field performance, documentation quality, and customer service.
• Maintain a professional appearance and represent Relay positively at customer locations.
• Follow applicable NFPA standards, safety procedures, customer requirements, and company policies.
• Maintain accurate service records and complete assigned documentation on time.

What We’re Looking For

• At least two years of experience leading fire protection system inspections, testing, and maintenance.
• Strong hands-on experience inspecting and testing commercial fire sprinkler systems.
• Experience or meaningful exposure inspecting fire alarm systems.
• NICET Level II certification in Inspection and Testing of Water-Based Systems.
• Ability to identify and accurately document fire protection system deficiencies.
• Working knowledge of applicable NFPA standards and inspection procedures.
• Ability to read system documentation and understand common sprinkler and fire alarm components.
• Experience using electronic inspection software, mobile applications, or field-service platforms.
• Strong customer service and communication skills.
• Ability to lead, train, and mentor less-experienced technicians.
• Strong attention to detail and commitment to accurate reporting.
• Ability to work independently while communicating effectively with field and office leadership.
• Professional, dependable, and committed to building a long-term career in the fire and life safety industry.

Additional Experience We Value

• NICET Level III certification in Inspection and Testing of Water-Based Systems.
• Experience inspecting or testing clean-agent fire suppression systems.
• Experience with commercial kitchen fire suppression systems.
• Broader experience across multiple fire and life safety disciplines.
• Experience onboarding new customer locations or conducting initial system asset surveys.
• Experience identifying repair, upgrade, and retrofit opportunities during inspections.

Compensation and Additional Opportunities

• Competitive pay based on experience and qualifications.
• Company vehicle for work-related travel.
• Employee referral program.
• New Business Lead Program offering additional earning opportunities.
• Training and professional-development opportunities.
• Opportunities for continued growth within Relay's expanding fire and life safety organization.

About Relay Fire & Safety

Our mission at Relay is to make the world a safer place. We accomplish this by providing comprehensive fire and life safety solutions that meet the evolving needs of our customers and partners.

We believe in creating a workplace where employees are proud of where they work, building a company that attracts and retains exceptional talent, and serving as a trusted partner to every customer. As Relay continues to grow, we are looking for skilled professionals who want to contribute, develop their careers, and help us build something meaningful.

Relay Fire & Safety is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.