Fire Sprinkler Services Manager

Impact Fire Services, LLC; Greensboro (NC); Hybrid; USD 60,000 - 95,000; Full time

Job summary

Impact Fire Services, LLC seeks a Service Manager in Greensboro, NC to lead service and inspections operations and help achieve revenue and safety goals. You will collaborate with the General Manager to set targets, manage contracts, and optimize scheduling.

The role requires 3+ years of operational management experience in fire protection or related fields, NICET certification, NFPA 72 knowledge, and strong communication.

Qualifications

• Licensed/certified as required by National, State and Local codes.
• Minimum 3 years related operational management experience in fire protection or commercial service.
• NICET or equivalent training; NFPA 72 knowledge.
• Established knowledge of Impact Fire Services product lines.
• Proficient with Microsoft Office and able to learn company systems.
• Experience designing, implementing, and maintaining safe working procedures.
• Strong written and verbal communication.
• Ability to perform physical activities per the requirements checklist.

Responsibilities

• Develop financial and operational goals for service and inspections divisions.
• Implement plans and processes to meet district goals and maximize market potential.
• Manage new and renewal of contracts.
• Forecast and schedule labor for divisions.
• Set productivity goals to support priorities.
• Ensure inventory controls for materials and repairs.
• Meet monthly revenue and cost targets; address budget gaps.
• Lead staff to deliver high customer service.
• Ensure compliance with applicable industry codes.
• Protect company assets.
• Perform tasks assigned by General Manager or Managing Member.

Skills

Operations management

Customer service

Communication

Safety procedures

Labor forecasting

Education

NICET certification

Bachelor's degree in management or business

Tools

Microsoft Office

Job description

Impact Fire Services, LLC seeks a Service Manager in Greensboro, NC to lead service and inspections operations and help achieve revenue and safety goals. You will collaborate with the General Manager to set targets, manage contracts, and optimize scheduling.

The role requires 3+ years of operational management experience in fire protection or related fields, NICET certification, NFPA 72 knowledge, and strong communication.