Fire Sprinkler Service Admin Specialist

1st Fire Protection Services; San Antonio (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Retirement plan

Paid time off

Other perks

Job summary

1st FP Companies, LLC is seeking a Fire Sprinkler Service Administrative Assistant to join our San Antonio operation. You will coordinate schedules, create work orders, manage customer files, and support technicians and office staff.

Ideal candidates have 2+ years of administrative experience, strong communication skills, proficiency with Microsoft Office, and the ability to learn industry software such as ServiceTrade, QuickBooks, or Sage Intacct.

Qualifications

• High school diploma or equivalent required.
• Associate degree preferred.
• 2+ years of administrative experience in construction, service, or fire protection industries is ideal.
• Proficiency with Microsoft Office Suite; ability to learn company software (ServiceTrade, QuickBooks, Sage Intacct).
• Strong organizational and communication skills; detail-oriented and customer-focused.

Responsibilities

• Schedule and dispatch service technicians for inspections, maintenance, and emergency calls.
• Create and maintain work orders, inspection reports, service tickets, and customer files.
• Respond to customer calls, emails, and inquiries professionally and promptly.
• Monitor deadlines and contract requirements to ensure timely inspections and testing.

Skills

Administrative experience

Customer service orientation

Organizational skills

Multitasking

Communication skills

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

ServiceTrade

QuickBooks

Sage Intacct

Job description

1st FP Companies, LLC is seeking a Fire Sprinkler Service Administrative Assistant to join our San Antonio operation. You will coordinate schedules, create work orders, manage customer files, and support technicians and office staff.

Ideal candidates have 2+ years of administrative experience, strong communication skills, proficiency with Microsoft Office, and the ability to learn industry software such as ServiceTrade, QuickBooks, or Sage Intacct.