Fire Safety Service Field Engineer/Technician

C&C Group; Springfield (MO); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) with company match

Professional development

Entrepreneurial environment

Job summary

C&C Group is hiring a Fire Safety Field Engineer (Technician) for our Springfield, MO office. The role involves installing, programming, testing, and commissioning fire alarm systems, diagnosing and repairing issues, and ensuring projects meet quality standards and customer expectations.

Ideal candidates will have an associate degree or equivalent, knowledge of fire systems and safety codes, and strong troubleshooting, networking, and reading drawings abilities.

Qualifications

• Associate's degree from a two-year college or technical school, or equivalent combination of education and experience.
• Knowledge of fire systems, electrical tools, networking, and life safety/security codes and standards.
• Valid driver's license.
• Ability to pass a pre-employment drug screen and background investigation, including criminal and motor vehicle check.

Responsibilities

• Install, program, test, and commission fire alarm systems on assigned projects.
• Troubleshoot and repair fire safety systems at customer locations.
• Ensure quality completion of projects and adherence to specifications.
• Read and interpret project plans, drawings, and technical documentation.
• Utilize hand tools and electrical instruments for mounting, assembling, testing, and programming systems.
• Identify, analyze, and resolve system issues efficiently.
• Document all work performed, including job reports and system records.
• Provide technical support and guidance to customers.
• Maintain a high level of customer satisfaction throughout project execution.

Skills

Troubleshooting

Fire alarm basics

Networking concepts

Reading drawings

Customer service

Communication skills

Independence

Attention to detail

Adaptability

Education

Associate's degree in related field

Tools

Electrical instruments

Job description

Fire Safety Service Field Engineer/Technician

C and C Group

Springfield, MO 65803

C&C Group is headquartered in Lenexa, KS, with offices in St. Louis, MO, Jefferson City, MO, Springfield, MO, and Wichita, KS. C&C Group is an integrator of a variety of manufacturer's products on construction and service projects of all sizes for a diverse clientele. We offer extensive design, consultation, programming and installation, commissioning and service expertise for Access Control, VMS, HVAC Controls, Fire Safety Systems, Wireless Networks, Network Services, Emergency Power Generators, and Access Flooring. Our firm is committed to continuous improvement and is interested in hiring people that want to make a difference. Please visit our website, www.c-cgroup.com , for more information on our products and services, divisions, and our office locations.

Role Overview

Our current opening is for a Fire Safety Field Engineer (Technician) working in our Springfield, MO office. This role is responsible for programming, installing, and troubleshooting fire alarm systems while ensuring projects are completed to quality standards and customer satisfaction.

The Fire Safety Field Engineer serves as a technical expert in the field, supporting system installation, diagnostics, and customer needs while adhering to life safety codes and company standards.

As a Fire Safety Field Engineer (Technician), you will:

Install, program, test, and commission fire alarm systems on assigned projects

Troubleshoot and repair fire safety systems at customer locations

Ensure quality completion of projects and adherence to specifications

Read and interpret project plans, drawings, and technical documentation

Utilize hand tools and electrical instruments for mounting, assembling, testing, and programming systems

Identify, analyze, and resolve system issues efficiently

Document all work performed, including job reports and system records

Provide technical support and guidance to customers

Maintain a high level of customer satisfaction throughout project execution

Ideal Candidate

We are seeking a hands-on, technically skilled professional who thrives in a field environment. The ideal candidate will demonstrate:

Strong troubleshooting and problem-solving abilities

Working knowledge of fire alarm systems and life safety standards

Familiarity with electrical instruments and system diagnostics

Understanding of local and wide area networking concepts

Ability to read and interpret technical drawings and plans

Strong attention to detail and commitment to quality workmanship

Excellent customer service and communication skills

Ability to work independently and manage field responsibilities effectively

Flexibility and adaptability in a dynamic work environment

Requirements

Associate's degree from a two-year college or technical school, or equivalent combination of education and experience

Knowledge of fire systems, electrical tools, networking, and life safety/security codes and standards

Valid driver's license required

Ability to pass a pre-employment drug screen and background investigation, including criminal and motor vehicle check

At C&C Group, we recognize and reward talent with a competitive salary and full benefits package, including:

• 401(k) with company match and financial planning education.
• Ongoing professional development to support career growth.
• A work environment that values entrepreneurial spirit, client-centered thinking, and innovation.

EEO/AA/Minorities/Females/Disabled/Veterans

Equal Opportunity Employer, including disabled and veterans.