Power Systems Field Engineer

C&C Group; Lenexa (KS); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Full benefits package

401(k) with company match

Job summary

C&C Group in Lenexa, KS is seeking a field service technician to diagnose, service and repair power generation systems at customer locations, including diesel and gaseous engines, ATS and related accessories.

Ideal candidates have 3–5 years of field experience (or equivalent), an AA or two-year technical degree, and the ability to work independently, manage time, and document work thoroughly.

Qualifications

• 3-5 years field experience or equivalent
• Knowledge of generators, diesel and gaseous engines, ATS and related accessories
• AA or two-year college/technical school or apprenticeship

Responsibilities

• Provide service, repair and diagnosis of power generation systems at customer sites
• Handle load bank testing, fuel polishing, thermal imaging
• Manage contract accounts and preventive maintenance per manufacturer requirements
• Assist with installation or retrofit of customer systems
• Serve as backup to other accounts when needed
• Complete paperwork including time sheets and work orders
• Support emergency on-call rotation and after-hours customer support
• Document all work for reports and invoices

Skills

Field service

Equipment troubleshooting

Customer service

Time management

Documentation

Education

AA degree or equivalent

Two-year college or technical school

Apprenticeship/2 years experience

Job description

C&C Group is headquartered in Lenexa, KS, with offices in St. Louis, MO, Jefferson City, MO, Springfield, MO, and Wichita, KS. C&C Group is an integrator of a variety of manufacturer’s products on construction and service projects of all sizes for a diverse clientele. We offer extensive design, consultation, programming and installation, commissioning and service expertise for Access Control, VMS, HVAC Controls, Fire Safety Systems, Wireless Networks, Network Services, Emergency Power Generators, and Access Flooring. Our firm is committed to continuous improvement and is interested in hiring people that want to make a difference. Please visit our website,www.c-cgroup.com , for more information on our products and services, divisions, and our office locations.

Role Overview

Responsible for providing customers with superior quality of service possible while assuring total customer satisfaction.

Ideal Candidate Responsibilities

• Primarily responsible for service, repair and diagnosing power generation related systems at the customer’s locations
• Includes: generators, diesel and gaseous type engines, automatic transfer switches and all accessories associated with these systems
• Specialty service areas: Load bank testing, Fuel Polishing, Thermal Imaging
• Technician will be assigned contract accounts that they will be responsible for by fulfilling the scope of the service contract as well as time and material calls, this includes performing preventive maintenance inspections per manufacturer requirements and responding to service calls as needed
• Technician may be required to assist with the installation of a system addition or retrofit of their customers systems
• Technician will also be required to serve as a backup to other accounts in the event primary technician is unavailable
• Technician is responsible for filling out all required paperwork electronically as required, including time sheets and work-orders
• All documentation should be detailed, as it will be used to generate reports and invoices to the customer
• The technician will be included in the emergency on-call duty rotation and will provide customer support during non-business hours as needed. This support will also carry over to support the on-call technician in the event a problem arises with that service account

Requirements

• 3 -5 Years Field Experience or a combination of training and experience recommended but not required
• Electrical Generating Systems Association training/ certification recommended but not required.
• Associate’s degree (AA) or equivalent from two-year college or technical school or two (2) years apprenticeship; or equivalent combination of education and experience

At C&C Group, we recognize and reward talent with a competitive salary, and full benefits package, including:

• 401(k) with company match and financial planning education.
• Ongoing professional development to support career growth.
• A work environment that values entrepreneurial spirit, client-centered thinking, and innovation.

EEO/AA/Minorities/Females/Disabled/Veterans

Equal Opportunity Employer, including disabled and veterans.