Security Field Engineer/Technician

C&C Group; Springfield (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Major medical insurance

401K with matching contributions

Life insurance

Financial planning education

Job summary

A leading technology solutions firm is looking for a Security Field Engineer/Technician to provide high-quality service to customers in Springfield, MO. The role requires servicing and repairing security systems, performing site surveys, and maintaining customer satisfaction. Ideal candidates should have an Associate’s degree or equivalent experience, strong problem-solving skills, and a valid driver's license. Competitive benefits include paid time off, medical insurance, and a 401K plan.

Qualifications

• Experience in servicing systems and equipment on customer sites.
• Proficient in using hand tools and reading technical drawings.
• Strong problem-solving skills and ability to work independently.

Responsibilities

• Service products and equipment on assigned projects.
• Perform repairs, overhauls, and system startups.
• Document work and provide technical support to customers.

Skills

Customer service

System diagnosis and repair

Technical support

Education

Associate’s degree or equivalent

Job description

Description

C&C Group is headquartered in Lenexa, KS, with offices in St. Louis, MO, Jefferson City, MO, Springfield, MO, and Wichita, KS. C&C Group is an integrator of a variety of manufacturer’s products on construction and service projects of all sizes for a diverse clientele. We offer extensive design, consultation, programming and installation, commissioning and service expertise for Access Control, VMS, HVAC Controls, Fire Safety Systems, Wireless Networks, Network Services, Emergency Power Generators, and Access Flooring. Our firm is committed to continuous improvement and is interested in hiring people that want to make a difference. Please visit our website, www.c-cgroup.com, for more information on our products and services, divisions, and our office locations.

Our current opening is for a Security Field Engineer/Technician. Technician will be responsible for providing customers with the highest quality of service possible in an efficient and timely manner while assuring customer satisfaction.

• Responsible for servicing product and equipment on assigned projects and ensuring customer satisfaction.
• Performs repairs, overhauls, and start‑up of systems.
• Uses a variety of hand tools, following blueprints, wiring diagrams, piping schemes or engineering specifications, to diagnose and repair units.
• Identify, analyze, and diagnosis systems and products at customer’s location.
• Perform maintenance, site surveys, replacement and modifications as needed or requested by customers.
• Documents work by completing paperwork on each job and maintaining files.
• Provide technical support to customers.
• Regular travel requirements with occasional stays - 25%.
• Flexibility to work overtime/weekends, as required.

We offer a very competitive benefits, including paid time off; major medical for employees and their families, dental and vision plans, 125 plan, life insurance: 401K with matching contributions, and financial planning education, etc.

EEO/AA/Minorities/Females/Disabled/Veterans

Requirements

• Associate’s degree or equivalent from two‑year college or technical school; or equivalent combination of education and experience
• Valid driver’s license
• Final candidates must successfully pass a pre‑employment drug screen and background investigation, including criminal and motor vehicle check.