Service Technician- Fire Alarm

Tech Electronics; Lenexa (KS); On-site; USD 68,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Company-provided tools and equipment

Company vehicle for business use

Ongoing technical training and career/

Advancement opportunities

Job summary

Tech Electronics is seeking a Service Technician – Fire Alarm to inspect, troubleshoot, repair, test, and maintain fire alarm and life safety systems at customer sites. You will diagnose issues, perform preventive maintenance, and ensure systems operate safely and in compliance with codes and manufacturer specs.

The ideal candidate has hands-on fire alarm experience, strong troubleshooting skills, and the ability to work independently in the field. Equal opportunity employer.

Qualifications

• NICET certification in progress or equivalent.
• Experience with multiple fire alarm manufacturers and platforms.
• Fire alarm inspection and testing experience.
• Experience with access control or other low-voltage systems.
• Knowledge of NFPA 72 and local codes.
• Prior service/field technician experience.
• Valid driver's license and clean driving record.

Responsibilities

• Troubleshoot, diagnose, repair, and service fire alarm and life safety systems.
• Install, program, replace, and modify fire alarm components as needed.
• Read drawings, wiring diagrams, schematics, and documentation.
• Operate test equipment and diagnostic tools to identify problems.
• Document work, deficiencies, repairs, and parts used.
• Communicate findings to customers, PMs, and teams.
• Maintain tools, equipment, inventory, and company vehicle.
• Participate in on-call or emergency service rotations.

Skills

Fire alarm inspection

NFPA 72 knowledge

Access control knowledge

Field service experience

Driver's license

Multi-manufacturer experience

Education

NICET certification (in progress)

Job description

Who is Tech Electronics?

Tech Electronics is a technology services organization headquartered in St. Louis, Missouri, with offices throughout the Midwest. We provide systems and services that help our customers work smarter, feel safer, and collaborate more effectively.

We specialize in low-voltage life safety and communication systems serving education, healthcare, construction, government, commercial-industrial, small business, and worship customers. Our services include fire alarm, security, communications, and other integrated technology solutions.

Position Summary

The Service Technician – Fire Alarm is responsible for inspecting, troubleshooting, repairing, testing, and maintaining fire alarm and life safety systems at customer locations. This role works directly with customers to diagnose system issues, complete service calls, perform preventative maintenance, and ensure systems operate safely, reliably, and in accordance with applicable codes and manufacturer requirements.

The ideal candidate has hands-on experience with fire alarm systems, strong troubleshooting skills, a customer-service mindset, and the ability to work independently in the field.

Essential Duties & Responsibilities

• Troubleshoot, diagnose, repair, and service fire alarm and life safety systems.
• Identify system deficiencies and recommend appropriate corrective actions.
• Install, program, replace, and modify fire alarm system components as needed.
• Work with fire alarm control panels, initiating devices, notification appliances, power supplies, modules, detectors, and related equipment.
• Read and interpret system drawings, wiring diagrams, schematics, and documentation.
• Use appropriate test equipment and diagnostic tools to identify system problems.
• Verify proper operation of repaired or serviced systems.
• Document service work, system deficiencies, repairs, and materials used.
• Communicate findings and recommendations clearly to customers, project managers, and internal teams.
• Ensure work is performed in accordance with applicable fire alarm codes, standards, manufacturer specifications, and company procedures.
• Maintain assigned tools, equipment, inventory, and company vehicle.
• Participate in on-call or emergency service rotations as required.
• Maintain current knowledge of fire alarm technology, products, codes, and industry practices.
• Perform other duties as assigned.

Qualifications

• NICET certification or progress toward certification.
• Experience with multiple fire alarm manufacturers and platforms.
• Fire alarm inspection and testing experience.
• Experience with access control, security, or other low-voltage systems.
• Knowledge of NFPA 72 and applicable local codes.
• Previous experience in a service technician or field service role.
• Valid driver's license and acceptable driving record.

Physical Requirements

• Ability to frequently stand, walk, bend, kneel, climb ladders, and work in confined or elevated areas.
• Ability to lift and carry equipment and materials weighing up to 75 pounds.
• Ability to work from ladders, lifts, and elevated platforms.
• Ability to distinguish different wire colors and read small labels and displays.
• Ability to work in varying indoor and outdoor environments.
• Ability to safely use hand and power tools.

What We Offer

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Company-provided tools and equipment
• Company vehicle for business use
• Ongoing technical training and professional development
• Opportunities for advancement within a growing technology organization

Tech Electronics is an Equal Opportunity Employer. Tech Electronics does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact Human Resources at [e-mail]

Must be able to pass a drug and background screen.