Fire Safety Service Coordinator: Client Outreach & Scheduling

Peoplelink, LLC; Joplin (MO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401k plan

Direct deposit

EEO policy

Job summary

Peoplelink Staffing is seeking a Fire Safety Service Coordinator in Joplin, MO. The role involves contacting clients to verify extinguisher status, ensuring compliance, and scheduling inspections or servicing as needed. The position supports public safety through timely communication and precise recordkeeping.

The role runs Monday–Friday, 8am–5pm, with pay at $17 per hour. Previous call center or administrative experience is preferred, and familiarity with CRM/scheduling tools is a plus.

Qualifications

• High school diploma or equivalent.
• Strong verbal communication and customer service skills.
• Proficient in Microsoft Excel.
• Comfortable making a high volume of outbound calls.
• Organized with strong time management skills.
• Experience with CRM or scheduling software a plus.

Responsibilities

• Make outbound calls to clients to verify extinguisher status and expiration dates.
• Schedule inspections, maintenance, or replacements as needed.
• Maintain records of communications and service schedules.
• Follow up on calls to ensure timely appointments.
• Respond to inquiries in a professional and courteous manner.

Skills

Verbal communication

Customer service

Excel

CRM software

Outbound calls

Time management

Attention to detail

Education

High school diploma

Tools

CRM systems

Scheduling software

Job description

Peoplelink Staffing is seeking a Fire Safety Service Coordinator in Joplin, MO. The role involves contacting clients to verify extinguisher status, ensuring compliance, and scheduling inspections or servicing as needed. The position supports public safety through timely communication and precise recordkeeping.

The role runs Monday–Friday, 8am–5pm, with pay at $17 per hour. Previous call center or administrative experience is preferred, and familiarity with CRM/scheduling tools is a plus.