Fire Protection Service Lead - Sprinkler & Projects

Unofficial M.C. Dean; Fairfax (VA); On-site; USD 104,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision, life, anddisb

Paid time off

Tuition reimbursement

401k Retirement Plan

Military Reserve pay offset

Paid maternity leave

Job summary

M.C. Dean seeks a Sprinkler Service Manager to oversee service operations and small to mid-size projects, ensuring safe, on-time delivery and quality outcomes. You will lead field crews, develop estimates, and maintain strong customer relationships in a regulated environment.

The role emphasizes coordinating with procurement, monitoring budgets, and driving operational excellence while upholding safety standards and pursuing certifications to stay ahead in fire protection services.

Qualifications

• High School Diploma / GED with 10+ years of experience.
• Associate's degree with 8+ years of experience.
• Bachelor's Degree with 5+ years of experience.
• NICET in Inspection and Testing of Water-based Systems Level II (Preferred)

Responsibilities

• Oversee sprinkler service operations including maintenance, repairs, and upgrades.
• Manage small to medium sprinkler and fire protection projects from planning through completion.
• Ensure projects are delivered on time, within budget, and in compliance with NFPA codes, local regulations, and company standards.
• Uphold a high level of quality in all work performed.
• Act as the primary point of contact for customers, maintaining strong relationships and addressing concerns.
• Conduct site walk-throughs with clients to evaluate needs and present solutions.
• Prepare and present accurate service proposals and project estimates.
• Direct, schedule, and support sprinkler service technicians and project crews.
• Provide leadership, mentoring, and performance management.
• Ensure field staff have the proper training, resources, and adhere to safety policies.
• Review customer requirements and develop cost estimates for service and project work.
• Forecast labor, equipment, and material needs.
• Support business development by assisting with bids and proposals.
• Develop and maintain efficient service and project schedules.
• Coordinate with procurement and vendors to ensure timely delivery of materials.
• Monitor resource utilization and adjust schedules to maximize productivity.
• Demonstrate strong multitasking skills by managing multiple priorities simultaneously.
• Ensure all work is performed to company and regulatory standards.
• Promote a culture of safety and enforce company safety policies.
• Address and resolve any quality or safety issues promptly.
• Pursue relevant industry certifications and encourage continuous professional development.
• Stay interested in and informed about new industry technologies, standards, and best practices to keep the company competitive.
• Maintain accurate records of service work and projects.
• Report on KPIs such as schedule adherence, budget performance, and customer satisfaction.
• Provide regular updates to company leadership on operational performance.

Skills

Project management

Education

Bachelor's Degree

Associate's Degree

High School Diploma / GED

Job description

M.C. Dean seeks a Sprinkler Service Manager to oversee service operations and small to mid-size projects, ensuring safe, on-time delivery and quality outcomes. You will lead field crews, develop estimates, and maintain strong customer relationships in a regulated environment.

The role emphasizes coordinating with procurement, monitoring budgets, and driving operational excellence while upholding safety standards and pursuing certifications to stay ahead in fire protection services.